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- Tasks: Lead a friendly team, coach members, and ensure excellent customer service.
- Company: Join Co-op, a community-focused retailer dedicated to supporting local people and businesses.
- Benefits: Enjoy 36 days holiday, a pension with up to 10% contribution, and a 30% discount on products.
- Why this job: Grow your career with full training and a supportive environment while making a positive impact.
- Qualifications: Must be 18 or over to authorise age-related sales; no prior experience needed.
- Other info: Apply easily via mobile – no CV required!
Closing date: 14-07-2025 Customer Team Leader Location: 197 – 201 Wilton Road, Salisbury, SP2 7JY Pay: £13.65 per hour plus benefits Contract: 24-39 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising f…
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Customer Team Leader, you'll be expected to coach and supervise others, so think of examples where you've successfully led a team or resolved conflicts.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for a customer, as this role is all about creating a positive shopping experience.
✨Tip Number 4
Show your flexibility regarding working hours. Since the role involves varied shifts, expressing your willingness to work early mornings, late evenings, and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills such as leadership, customer service, and teamwork that are essential for this position.
Tailor Your Application: Even though no CV is needed, ensure your application reflects your relevant experience and skills. Use specific examples from your past roles that demonstrate your ability to lead a team and provide excellent customer service.
Highlight Availability: Since the role involves varied shifts, make sure to mention your availability clearly in your application. This shows flexibility and willingness to work during early mornings, late evenings, and weekends.
Show Enthusiasm: Express your passion for customer service and working in a team environment. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, such as coaching team members and managing shifts. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've demonstrated leadership or teamwork. Highlight how you've successfully managed a team or resolved conflicts, as these skills are crucial for a Customer Team Leader.
✨Emphasise Customer Service
Since the role is customer-focused, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to assist customers, as this will demonstrate your commitment to providing excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
