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- Tasks: Lead a friendly team, coach members, and support store operations.
- Company: Join Co-op, a community-focused retailer with a commitment to customer service.
- Benefits: Enjoy 36 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Grow your career in a supportive environment while making a positive impact on customers.
- Qualifications: Must be 18 or over; no prior experience needed, just a passion for helping others.
- Other info: Apply easily via mobile – no CV required!
The predicted salary is between 9500 - 12000 £ per year.
Closing date: 14-07-2025 Customer Team Leader Location: 7 High Street, Crail, KY10 3TA Pay: £13.65 per hour plus benefits Contract: 16 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while …
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership experience. As a Customer Team Leader, you'll be expected to coach and supervise others, so think of examples from your past where you've successfully led a team or managed a project.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since this role is all about helping customers, think of specific instances where you've gone above and beyond to assist someone, and be prepared to share those stories.
✨Tip Number 4
Show your flexibility regarding working hours. The job requires varied shifts, so express your willingness to work early mornings, late evenings, and weekends, which will make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Team Leader. Highlight key skills and experiences that align with the role, such as leadership, customer service, and teamwork.
Tailor Your Application: Even though no CV is needed, make sure to tailor your application to reflect your relevant experience and skills. Use specific examples from your past roles that demonstrate your ability to lead a team and provide excellent customer service.
Highlight Availability: Since the role involves varied shifts, clearly state your availability in your application. Mention your flexibility regarding early mornings, late evenings, and weekends to show you are a suitable candidate for the position.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you want to work at Co-op and how you can contribute to their mission of providing excellent customer service.
How to prepare for a job interview at Co-op Careers
✨Show Your Leadership Skills
As a Customer Team Leader, you'll be expected to coach and supervise your team. Be prepared to discuss your previous leadership experiences and how you can motivate others. Share specific examples of how you've successfully led a team in the past.
✨Understand the Company Values
Familiarise yourself with Co-op's values and mission. During the interview, demonstrate how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Shift Patterns
Since the role involves varied shifts, be ready to discuss your availability and flexibility. Highlight your willingness to work early mornings, late evenings, and weekends, as this is crucial for the position.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and engagement with the position.
