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- Tasks: Lead a friendly team, coach members, and support store operations.
- Company: Join Co-op, a community-focused retailer with a commitment to customer service.
- Benefits: Enjoy 36 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Grow your career in a supportive environment while making a positive impact on customers.
- Qualifications: Must be 18 or over; no prior experience needed, just a passion for helping others.
- Other info: Apply easily via mobile – no CV required!
The predicted salary is between 9500 - 12000 £ per year.
Closing date: 14-07-2025 Customer Team Leader Location: 7 High Street, Crail, KY10 3TA Pay: £13.65 per hour plus benefits Contract: 16 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while …
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership experience. As a Customer Team Leader, you'll be expected to coach and supervise others, so think of examples from your past where you've successfully led a team or managed a project.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since this role is all about helping customers, think of specific instances where you've gone above and beyond to assist someone, and be prepared to share those stories.
✨Tip Number 4
Show your flexibility regarding working hours. The job requires varied shifts, so express your willingness to work early mornings, late evenings, and weekends, as this will make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Team Leader. Highlight key skills and experiences that align with the role, such as leadership, customer service, and teamwork.
Tailor Your Application: Even though no CV is needed, make sure to tailor your application by including specific examples of how your previous experiences relate to the duties of a Customer Team Leader. Use clear and concise language to convey your suitability for the role.
Highlight Relevant Skills: Emphasise skills that are particularly relevant to the position, such as communication, problem-solving, and the ability to work in varied shifts. Mention any experience you have in coaching or supervising others, as this is a key part of the role.
Check Your Application: Before submitting your application, double-check for any spelling or grammatical errors. Ensure that all information is accurate and that you’ve followed any specific instructions provided in the job listing.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, such as coaching team members and managing shifts. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Leadership Skills
As a Customer Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. This will highlight your capability to manage and motivate others.
✨Emphasise Customer Service
Customer service is at the heart of this role. Be ready to discuss how you would handle customer complaints or ensure a positive shopping experience. Sharing specific examples of your customer service skills will make a strong impression.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
