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- Tasks: Lead and support a friendly team while ensuring excellent customer service.
- Company: Join The Co-operative Food, a community-focused retailer with a strong ethical stance.
- Benefits: Enjoy 36 days holiday, a generous pension, virtual healthcare, and a 30% discount on products.
- Why this job: Grow your career in a supportive environment with flexible shifts and a focus on teamwork.
- Qualifications: Must be 18 or over to authorise age-related sales; no prior experience needed.
- Other info: Apply easily via mobile – no CV required!
Closing date: 17-07-2025 Customer Team Leader Location: The Co-operative Food, 3a Burlington Place, Bath, BA1 2SQ Pay: £13.65 per hour Contract: 39 hours per week + regular overtime Working pattern: Varied shifts including early mornings (6am opening), afternoons, late evenings (11pm closing) And weekends to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Custome…
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding what the Co-op stands for will help you align your answers during the interview and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your leadership style and experience. As a Customer Team Leader, you'll be expected to coach and supervise others, so think of examples from your past where you've successfully led a team or resolved conflicts.
✨Tip Number 3
Be ready to talk about your availability and flexibility. Since the role involves varied shifts, showing that you can adapt to different working hours will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for customer service. The Co-op values a friendly and helpful approach, so be prepared to share your passion for helping customers and how you would create a positive shopping experience.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills and experiences that align with what Co-op is looking for.
Craft Your Application: Since no CV is needed, focus on writing a clear and concise application. Use simple language to express your enthusiasm for the role and how your previous experiences make you a suitable candidate.
Highlight Relevant Experience: Even without a CV, you can mention any relevant experience in customer service or team leadership within your application. Provide specific examples of how you've successfully led a team or improved customer satisfaction.
Be Personable: Co-op values a friendly team atmosphere. Make sure your application reflects your personality. Use a warm tone and express your passion for helping customers and working in a team environment.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, such as coaching and supervising the team, and how you can contribute to creating a friendly environment for customers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've demonstrated leadership or teamwork. Highlight how you’ve motivated others or resolved conflicts, as these skills are crucial for a Customer Team Leader.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Show flexibility and willingness to work early mornings, late evenings, and weekends, as this will reflect your commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career growth within the Co-op. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
