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- Tasks: Lead and support a friendly team while ensuring excellent customer service.
- Company: Join Co-op, a community-focused retailer dedicated to making a positive impact.
- Benefits: Enjoy 36 days holiday, a generous pension, virtual healthcare, and a 30% store discount.
- Why this job: Grow your career with full training and a supportive team culture in a dynamic environment.
- Qualifications: Must be 18 or over; no prior experience needed, just a passion for helping others.
- Other info: Apply easily via mobile – no CV required!
Closing date: 11-06-2025
Location: Sandbach - The Hill, Sandbach, CW11 1HT
Pay: £13.65 per hour
Contract: 28 hours per week + regular overtime, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including:
- 36 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members.
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your leadership experience. Think of specific examples where you've successfully led a team or managed a project, as this role requires strong leadership skills.
✨Tip Number 3
Be ready to showcase your customer service skills. Since the role involves helping customers, think of instances where you've gone above and beyond to assist someone, and be prepared to share those stories.
✨Tip Number 4
Understand the importance of flexibility in this role. Be prepared to discuss your availability for varied shifts, as this is crucial for the position and shows your willingness to adapt.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Leadership Skills: Since the role involves coaching and supervising a team, make sure to emphasise any previous leadership or team management experience in your application. Use specific examples to demonstrate your ability to lead effectively.
Showcase Customer Service Experience: As this position is customer-focused, include any relevant customer service experience you have. Discuss how you've successfully handled customer interactions and contributed to a positive shopping experience.
Be Clear and Concise: When filling out the application, be clear and concise in your responses. Avoid jargon and ensure that your answers are easy to understand. This will help your application stand out and show your communication skills.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, such as coaching and supervising the team, and how you can contribute to creating a friendly environment for customers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. Highlight your ability to motivate others and maintain a positive atmosphere, as these are key traits for this role.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Show flexibility and willingness to work early mornings, late evenings, and weekends, as this will demonstrate your commitment to the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career growth within Co-op. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
