Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a friendly team, assist customers, and manage in-store bakery operations.
- Company: Join Co-op, a community-focused retailer committed to supporting local initiatives.
- Benefits: Enjoy 36 days holiday, a generous pension, virtual healthcare, and a 30% store discount.
- Why this job: Grow your career with dedicated support in a vibrant, customer-centric environment.
- Qualifications: Must be 18+ to authorise age-related sales; no prior experience needed.
- Other info: Apply easily via mobile—no CV required!
Location: High Street, Cottenham, CB24 8QP
Pay: £13.65 per hour
Contract: 20 hours per week + regular overtime, permanent, part-time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
This role will also include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including:
- 36 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers.
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your experience in customer service. Think of specific examples where you've gone above and beyond for customers, as this role is all about leading a team to provide excellent service.
✨Tip Number 3
Be ready to talk about your leadership style. As a Customer Team Leader, you'll need to motivate and support your team, so think about how you can demonstrate your ability to lead effectively.
✨Tip Number 4
Show enthusiasm for the varied shifts and responsibilities. Highlight your flexibility and willingness to work different hours, as this will be crucial for the role and will make you stand out as a candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills and experiences that align with what Co-op is looking for.
Craft Your Application: Since no CV is needed, focus on writing a clear and concise application. Use simple language to express your enthusiasm for the role and how your previous experiences make you a suitable candidate.
Highlight Relevant Experience: Mention any previous customer service experience or leadership roles you’ve held. Provide specific examples of how you’ve successfully managed teams or provided excellent customer service in the past.
Check Your Application: Before submitting, proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that you’ve addressed the key points mentioned in the job description.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, especially those related to managing a team and ensuring customer satisfaction.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. Highlight your ability to motivate others and maintain a positive work environment.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability. Show flexibility and willingness to work during early mornings, late evenings, and weekends, as this is crucial for the position.
✨Emphasise Customer Service
As a Customer Team Leader, you'll need to prioritise customer service. Be ready to discuss how you would handle customer complaints and ensure a positive shopping experience for everyone.
