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- Tasks: Lead a team to deliver excellent customer service and manage store operations.
- Company: Join The Co-operative Food, a community-focused retailer with a strong ethical stance.
- Benefits: Enjoy 31 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Be part of a supportive team that values your contribution and offers flexible shifts.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
- Other info: Apply easily via mobile—no CV required!
Location: The Co-operative Food, 192-212 Shankill Road, Belfast, BT13 2BJ
Pay: £13.65 per hour plus benefits
Contract: 20 hours per week + regular overtime, permanent
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills.
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing excellent service.
✨Tip Number 3
Be ready to talk about your availability. Since the role involves varied shifts, showing flexibility and willingness to work different hours can make you a more attractive candidate.
✨Tip Number 4
Practice common interview questions related to teamwork and problem-solving. The Co-op values collaboration, so demonstrating your ability to work well with others will be key in your interview.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even though a CV isn't required, make sure to mention any previous customer service experience or leadership roles in your application. Use specific examples to demonstrate how you've successfully managed teams or provided excellent customer service.
Show Enthusiasm: Express your passion for working in a team environment and helping customers. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
Follow Application Instructions: Since you can apply using your mobile device, ensure that you follow all instructions provided in the application process. Double-check your responses for clarity and completeness before submitting.
How to prepare for a job interview at Co-op Careers
✨Show Your Customer Service Skills
As a Customer Team Leader, you'll need to demonstrate your ability to provide excellent service. Prepare examples of how you've handled customer queries or resolved issues in the past, showcasing your communication and problem-solving skills.
✨Understand the Co-op Values
Familiarise yourself with the Co-op's values and mission. During the interview, express how your personal values align with theirs, particularly around community and teamwork, as this will show your commitment to the role.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to work early mornings, late evenings, and weekends, as this is crucial for the position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and career progression within the Co-op. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
