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- Tasks: Lead a friendly team, coach staff, and ensure excellent customer service.
- Company: Join The Co-operative Food, a community-focused retailer with a strong ethical stance.
- Benefits: Enjoy 36 days holiday, a pension plan, virtual healthcare, and a 30% store discount.
- Why this job: Grow your career in a supportive environment while making a positive impact on customers.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
- Other info: Apply easily via mobile – no CV required!
Location: The Co-operative Food, 83 Fortuneswell, Portland, DT5 1LY
Pay: £13.65 per hour
Contract: 20 hours per week + regular overtime, permanent part-time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including:
- 36 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and...
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your leadership experience. Think of specific examples where you've successfully led a team or handled customer service challenges, as this role requires strong leadership skills.
✨Tip Number 3
Be ready to talk about your availability. Since the role involves varied shifts, showing flexibility and a willingness to work different hours can make you a more attractive candidate.
✨Tip Number 4
Research common interview questions for retail leadership roles. Practising your responses will help you feel more confident and articulate during the actual interview.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills and experiences that align with what The Co-operative Food is looking for.
Tailor Your Application: Even though no CV is needed, make sure to tailor your application to reflect your relevant experience and skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Highlight Availability: Since the role involves varied shifts, clearly state your availability in your application. Mention any flexibility you have regarding early mornings, late evenings, and weekends.
Show Enthusiasm: Express your enthusiasm for the role and the company. Mention why you want to work at The Co-operative Food and how you can contribute to their team culture and customer service excellence.
How to prepare for a job interview at Co-op Careers
✨Show Your Leadership Skills
As a Customer Team Leader, you'll be expected to lead and coach your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others.
✨Understand the Co-op Values
Familiarise yourself with the Co-op's values and mission. During the interview, demonstrate how your personal values align with theirs, and how you can contribute to creating a positive customer experience.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Show flexibility and willingness to work during early mornings, late evenings, and weekends, as this will be crucial for the role.
✨Highlight Customer Service Experience
Customer service is at the heart of this role. Share specific examples of how you've provided excellent service in previous positions, and how you would handle challenging customer situations effectively.
