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- Tasks: Travel across the UK to resolve customer issues with windows and doors.
- Company: Join Clearview New Build, a leading installer in the double glazing industry.
- Benefits: Enjoy competitive salary, 25 days holiday, health cash plan, and personal development opportunities.
- Why this job: Be part of a forward-thinking team delivering exceptional service and quality workmanship.
- Qualifications: Experience in window and door fitting, valid CSCS card, and strong customer service skills.
- Other info: Dynamic role with opportunities for growth and a company vehicle for business use.
The predicted salary is between 30000 - 40000 £ per year.
Clearview New Build are a part of the £60m+ turnover, Conservatory Outlet Group, and are the leading installer of double glazing windows and doors throughout the UK. To support our ongoing business growth, we have an opportunity for an experienced Service Engineer to join our team based out of Wakefield. At Clearview New Build it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that our Service Engineers are quality focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high profile, top-quality, forward-thinking business.
About the Role: We are looking for a Service Engineer to travel to our customers and resolve issues across the UK. Responsibilities include:
- Responsible for resolving issues with our windows, doors, and bi-folds.
- Provide excellent customer service whilst at customers' properties.
- Provide excellent quality of workmanship.
- Support the Engineering team to assist with resolving any issues as and when required.
- Strong knowledge and experience of site Health and Safety.
- The drive to achieve deadlines and KPIs.
- Collect all relevant paperwork from HQ and load the van safely for the day.
- Ability to liaise with site managers whilst carrying out work duties.
What we are looking for:
- Preferably New Build site experience.
- Must hold a valid CSCS Card.
- Previous experience in all aspects of window, door and bi-fold fitting.
- Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems.
- Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers.
- A clean driving license.
- The ability to work on your own and use your own initiative.
- Good communication skills with the ability to communicate both verbally and in writing.
- A self-motivated individual who has a can do approach to work with the ability to get the job done in the required timescales.
How to apply: Ready to start your career with us? Apply with your CV.
Service Engineer in Wakefield employer: Co Home Improvements
Contact Detail:
Co Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have a lead on a Service Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Clearview New Build tick and be ready to showcase how your skills align with their mission of delivering exceptional customer service.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves resolving issues with windows and doors, think of examples from your past experience where you’ve tackled similar challenges. This will show you’re the right fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Clearview New Build team.
We think you need these skills to ace Service Engineer in Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience with windows, doors, and bi-folds, and don’t forget to mention your CSCS Card. We want to see how your skills match what we’re looking for!
Show Off Your Customer Service Skills: Since providing excellent customer service is key for us, include examples of how you've handled customer interactions in the past. A calm and polite approach can make all the difference, so let that shine through in your application.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Clearview New Build!
How to prepare for a job interview at Co Home Improvements
✨Know Your Stuff
Make sure you brush up on your knowledge of windows, doors, and bi-folds. Be ready to discuss your previous experience in fitting these products and any challenges you've faced. This will show that you're not just familiar with the technical side but also passionate about delivering quality workmanship.
✨Customer Service is Key
Since Clearview New Build values exceptional customer service, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations calmly and politely, as this will demonstrate your ability to maintain professionalism under pressure.
✨Health and Safety Awareness
Familiarise yourself with site Health and Safety regulations, especially since this role involves travelling to various locations. Be prepared to discuss how you ensure safety on-site and any relevant certifications you hold, like your CSCS Card.
✨Show Initiative and Problem-Solving Skills
Think of specific instances where you've had to use your initiative to solve problems on the job. Highlight your ability to identify cost-efficient solutions and how you manage your time effectively to meet deadlines and KPIs. This will showcase your self-motivation and can-do attitude.