At a Glance
- Tasks: Welcome customers and provide exceptional service in our showroom.
- Company: Join CO Home Improvements, a leader in home transformation across the North of England.
- Benefits: Enjoy 25 days holiday, health cash plan, pension scheme, and personal development opportunities.
- Other info: Full training provided; flexible hours available including weekends.
- Why this job: Be part of a team that values your ideas and offers career growth.
- Qualifications: Passion for customer service and strong organisational skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.
As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV. Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board!
Sales Support employer: Co Home Improvements
CO Home Improvements is an exceptional employer located in Wakefield, offering a dynamic work environment where quality craftsmanship is celebrated. With a strong emphasis on employee growth, we provide comprehensive training and development opportunities, alongside competitive salaries and generous benefits like a company van and 25 days of holiday. Join us to be part of a team that values attention to detail and fosters a culture of excellence in home improvement installations.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CO Home Improvements. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers feel welcome, think of examples from your past experiences where you went above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a great conversation with the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support role. Highlight any customer service experience you have, as we love to see how you can bring that to our team!
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to show us your personality and passion for customer service. Tell us why you want to join CO Home Improvements and how you can contribute to our mission.
Showcase Your Organisational Skills:Since staying organised is key in this role, mention any relevant experiences where you’ve successfully managed tasks or projects. We want to know how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Co Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research CO Home Improvements. Understand their products, values, and what sets them apart in the home improvement industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your passion for customer satisfaction.
✨Practice Your Organisational Skills
As a Sales Support Staff member, staying organised is key. During the interview, highlight your organisational abilities by discussing how you manage tasks and prioritise responsibilities. You could even mention any tools or methods you use to keep everything on track.
✨Be Approachable and Friendly
Your demeanour can make a huge difference in an interview. Practice being warm and approachable, as this reflects the qualities they’re looking for in a candidate. A friendly smile and positive attitude can go a long way in making a great first impression!
