At a Glance
- Tasks: Make outbound calls to engage potential customers and promote home improvement products.
- Company: Join a leading home improvement group with a focus on innovation and customer service.
- Benefits: Competitive salary, commission structure, 25 days holiday, health cash plan, and pension scheme.
- Other info: Enjoy a fast-paced environment with opportunities for personal growth and free parking.
- Why this job: Be part of a dynamic team that values your ideas and offers career development.
- Qualifications: Experience in telemarketing or sales, with strong communication and interpersonal skills.
The predicted salary is between 18900 - 23100 £ per year.
Telemarketer
CO Home Improvements
Competitive Salary + Commission Structure
Leyland
30 hours per week
Benefits:
- Commission Structure
- 25 days Holiday + Bank Hols
- Health cash plan
- Pension Scheme
- Personal development programmes through courses and training
- Free parking
About us:
We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.
Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you're passionate about making a difference and want to be part of a team that values your ideas and hard work, we'd love to hear from you.
About the Role:
We're looking for an enthusiastic and self-motivated Lead Generation Executive to join our growing telemarketing team. Reporting to the Lead Generation Team Leader, you'll play an important role in driving new business opportunities by engaging with potential customers and promoting our range of home improvement products.
You'll be responsible for making outbound calls to generate new leads, booking appointments for the sales team, and supporting customer engagement across digital channels. The role also involves responding to social media comments, engaging with potential customers to build interest, and managing online live chat to capture enquiries and convert them into qualified leads.
Responsibilities:
- Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.
- Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
- Accurately capture customer details and schedule follow-up appointments for the sales team.
- Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
- Overcome objections effectively and confidently promote our home improvement solutions.
- Work towards achieving set targets and key performance indicators (KPIs).
- Provide feedback on customer responses and contribute to improving marketing strategies.
What we are looking for:
- Previous experience in a role in telemarketing, telesales, or a similar sales role.
- Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
- Self-motivated and target-driven with a results-oriented mindset.
- Ability to handle objections and maintain a positive attitude.
- Strong verbal communication skills and the ability to articulate product features clearly.
- Comfortable working in a fast-paced, high-energy environment.
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Telemarketer in Leyland employer: Co Home Improvements
CO Home Improvements is an exceptional employer located in Wakefield, offering a dynamic work environment where quality craftsmanship is celebrated. With a strong emphasis on employee growth, we provide comprehensive training and development opportunities, alongside competitive salaries and generous benefits like a company van and 25 days of holiday. Join us to be part of a team that values attention to detail and fosters a culture of excellence in home improvement installations.
