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- Tasks: Welcome customers and provide exceptional service in our showroom.
- Company: Join a leading home improvements company with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive pay, health cash plan, pension scheme, and personal development opportunities.
- Why this job: Be the friendly face that transforms customer experiences and helps them improve their homes.
- Qualifications: Passion for customer service and strong organisational skills; training provided.
- Other info: Part-time role with flexible weekend shifts and great career growth potential.
The predicted salary is between 10 - 12 £ per hour.
Planet Home Improvements is offering a competitive salary and benefits for a part-time Sales Support position in Kendal. This is a temporary position to cover maternity leave.
Benefits:
- 15 days holiday + bank holidays
- Health cash plan
- Pension scheme
- Personal development programmes through courses and training
- Free parking
About us:
CO Home Improvements operates six retail brands across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. We are leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service, and we invest in great people by offering ongoing career development and training opportunities.
About the Role:
As our Sales Support Staff, you will be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay organised: Handle administrative tasks and keep our showroom running smoothly.
- You’ll be expected to work Fridays, Saturdays, and Sundays, and occasionally pick up weekday shifts when extra cover is needed.
Who we’re Looking For:
We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal; however, full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?
If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV. Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board!
Sales Support in Kendal employer: Co Home Improvements
Contact Detail:
Co Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Kendal
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CO Home Improvements. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers feel welcome, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support role. Highlight any customer service experience you have, as we love to see how you can bring that to our team!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to show us your personality and passion for customer service. Tell us why you want to join our team and how you can contribute to making our customers feel at home.
Showcase Your Organisational Skills: Since staying organised is key in this role, mention any relevant experiences where you’ve successfully managed tasks or projects. We want to know how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Co Home Improvements
✨Know the Company Inside Out
Before your interview, take some time to research CO Home Improvements. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your passion for customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the Sales Support role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Practice Your Organisational Skills
As the role requires strong organisational abilities, think of ways to demonstrate this during your interview. You could discuss how you manage your time effectively or how you keep track of multiple tasks. Being able to articulate your organisational strategies will highlight your suitability for the role.