At a Glance
- Tasks: Welcome customers and provide exceptional service in our showroom.
- Company: Join a leading home improvement company with a focus on innovation.
- Benefits: Enjoy competitive pay, 15 days holiday, health cash plan, and personal development.
- Other info: Part-time role with flexible weekend shifts and opportunities for career growth.
- Why this job: Be the friendly face that transforms customer experiences and builds lasting relationships.
- Qualifications: Passion for customer service and strong organisational skills are essential.
The predicted salary is between 12 - 15 € per hour.
Planet Home Improvements offers a competitive salary and benefits for a part-time temporary position to cover maternity leave. The role is based in Kendal and requires working on Fridays, Saturdays, and Sundays.
Benefits:
- 15 days holiday + bank holidays
- Health cash plan
- Pension scheme
- Personal development programmes through courses and training
- Free parking
About Us:
CO Home Improvements is a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. We are established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service, and we invest in great people by offering ongoing career development and training opportunities.
About The Role:
As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay organised: Handle administrative tasks and keep our showroom running smoothly.
You’ll be expected to work Fridays, Saturdays, and Sundays, and occasionally pick up weekday shifts when extra cover is needed.
Who We’re Looking For:
We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal – however, full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?
If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV. Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace.
Sales Support in Kendal employer: CO Home Improvements Ltd
At Planet Home Improvements, we pride ourselves on being an excellent employer by fostering a supportive and engaging work culture that values every team member's contributions. Located in Kendal, our part-time Sales Support role offers competitive benefits including a health cash plan, pension scheme, and personal development programmes, ensuring you have the resources to grow your career while enjoying a balanced work-life. Join us in transforming homes and delivering exceptional customer service, all while being part of a dedicated team that truly cares about your success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support in Kendal
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planet Home Improvements. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits well with their culture, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support in Kendal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Support role. Highlight any previous customer service or administrative roles you've had, as this will show us you're a great fit for our team.
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Use this opportunity to express your passion for customer service and why you want to join our team at Planet Home Improvements. We love seeing your personality shine through!
Showcase Your Organisational Skills:Since staying organised is key in this role, mention any relevant experiences where you’ve successfully managed tasks or projects. This will help us see how you can keep our showroom running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at CO Home Improvements Ltd
✨Know the Company
Before your interview, take some time to research Planet Home Improvements. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to build relationships and create memorable experiences.
✨Be Organised
As the Sales Support Staff, you'll need strong organisational skills. During the interview, demonstrate your ability to manage multiple tasks efficiently. You could mention any tools or methods you use to stay organised, which will show that you're ready to keep the showroom running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
