Primary Care Pharmacy Tech- HMP/YOI Bronzefield

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We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

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Primary Care Pharmacy Tech- HMP/YOI Bronzefield

NHS AFC Band 5

Main area Health & Justice Services Grade NHS AFC Band 5 Contract Permanent: Health & Justice Services work to a 7 day working week Hours Full time - 37.5 hours per week (Health & Justice Services work to a 7 day working week) Job ref 333-D-HJ-2014-A

Site HMP Bronzefield Town Ashford, Middx Salary £33,677 - £40,996 per annum inc. Fridge HCAS (pro rata if P/T) Salary period Yearly Closing 11/09/2026 23:59

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Job overview

CNWL NHS Foundation Trust works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiastic Primary Care Pharmacy Tech to join our forward thinking, friendly & expanding Health & Justice team at HMP Bronzefield. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.

Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system & other agencies, we provide responsive, dependable & high-quality primary care & mental health services to those who may have offended & those at risk of offending in the communities we serve, to improve their health status & to encourage social inclusion.

Main duties of the job

To provide a dispensing service, medicines management and an administration service for medicines to the prisoners residing in our care:

Work as an active member of the Pharmaceutical team to assist in ensuring the delivery of a legal, safe, high quality specialist prison pharmaceutical service which reflects National and local policy and priorities, taking into account the high level of security that must be maintained at all times.

Assist in providing a timely and efficient pharmaceutical service

Contribute to the development of and support implementation of medicine management strategy and associated services and projects across the Prisons

Working for our organisation

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

Monthly supervision

Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

Preceptorship Programme

Support and guidance with Revalidation

Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:

Health and wellbeing services

Season ticket loans

Cycle to work scheme

Detailed job description and main responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Management and Organisation:

• Participate in the efficient day to day running of the dispensary
• Assist in maintaining correct Controlled Drug records in accordance with the Misuse of Drugs Act 1971
• Maintain an up to date knowledge of developments in local/national guidance in order to maintain/deliver high quality services to the Prison.
• Under the supervision of a senior technician, to provide a timely and efficient stock topping up service to the wings with responsibility for ensuring stock levels are appropriately maintained in accordance with an agreed stock list
• Responsible for ensuring medicines are supplied and replenished to the emergency cupboards, giving medicine related advice, where necessary, to other healthcare professionals
• Check emergency bags and maintain records for audit.
• Once qualified for a suitable length of time to work towards completing the accredited checking technician’s course undertaking periodic re-assessment (every 2 years) as appropriate

Dispensary responsibilities:

• Work with a team of technicians to provide an accurate and efficient dispensing service.
• Maintain a clean and tidy working environment for the dispensing process
• Assist in the development, implementation and review of dispensary Standard Operating Procedures
• Maintain computer files for prisoner information and dispensary computer operations via update discs
• Maintain high levels of safety and security and be constantly vigilant
• Ensure that pharmaceuticals are transported to the prison gate and around the prison in a manner which maintains the integrity and security of the medicines whilst adhering to necessary safety precautions
• The post holder has a responsibility to themselves and others in relation to managing risk and health and safety and will be required to work within the prison service and CNWL Service Policies and Procedures and the Health and Safety at Work Act 1974

Clinical:

• Ensure that all dispensed medicines are processed in accordance with agreed dispensing standards.
• Enter patient details on the computerized record system using information from prescriptions prepared by the medical staff ensuring that drug histories are up to date and complete
• Administer medication as prescribed, which may include oral, immunisations, intramuscular injections, insulin or nebulisers, and may be compounded by frequent unplanned interruptions such as other patients, staff requests
• Provide regular medicines management service to each Wing to:
• Check all prescriptions and remove those out of date for filing in the prisoners’ medical notes
• Check all medication including stocks, removing unwanted items for return to pharmacy in line with departmental policies and procedures
• Ensure that patients being discharged back to the community have sufficient medication and a discharge letter summarising their care package for their GP.
• Carry out CPR when required and make best use of the emergency equipment such as the defibrillator.
• Undertake such other duties as may be reasonably required from time to time, which are consistent with the responsibilities and grade of the post. This may include providing cover for other teams internally or at other sites.

Research & Audit:

• Assist in the collection and analysis of workload data when requested
• Help identify areas where the technical pharmacy service can be developed.

Education and Training:

• Participate in the development and delivery of training events for CNWL employed staff in the prison Healthcare to support:

Participate in the development and delivery of training events for CNWL employed staff in the prison Healthcare to support:

• The implementation of medicine related policies and procedures
• An appropriate level of knowledge for healthcare professionals using homely remedies
• The implementation of clinical guidelines and the preferred prescribing list

Communication:

• Deal appropriately with requests from GPs, courts, police and substance misuse clinics regarding patient medication, weighing up the need for information against patient confidentiality and seeking advice from more senior staff on complex and contentious issues
• Advise selected patients regarding their medication and other relevant pharmaceutical issues adjusting the level of advice as appropriate to overcome barriers to understanding (e.g. hard of hearing, conveying complex information in an easily understandable form)
• Support the Pharmacy Manager in providing the pharmacy service within the budgets relating to prescribing and provision of pharmaceutical services to ensure that budgets are not exceeded.
• Support the Pharmacy Manager to identify potential savings from the medicine budget for future financial years if so required.

Responsibilities specific to the prison environment:

• To be familiar with Prison Standards, Standing Orders, Circular Instructions, Notices to Staff, Prison Rules, Health and Safety, and any other relevant material within the prison setting.
• To ensure that the Healthcare Centre meets the security requirements.
• The post holder will be in contact with prisoners on a daily basis; this client group can be challenging due to the high proportion that have mental health illness and substance misuse problems.

This job description is not exhaustive and may be amended from time to time with agreement from the employee and employer.

Person specification

Education & Qualifications

• BTEC or NVQ level 3 in pharmaceutical sciences or equivalent
• Registered with the GPhC

Experience & Knowledge

• Knowledge of legislation and good practice in relation to medicines
• Knowledge of government publication ‘A pharmacy service to prisoners’
• Experience of stock control
• Experience of working in a multidisciplinary team
• Experience with using Pharmacy Manager/Systmone and/or JAC computer software
• Understanding the principles of clinical governance
• Pharmacy hospital experience

Skills

• Good interpersonal skills and ability to communicate with clinicians, health care professionals and patients
• Ability to manage own workload and meet objectives and targets
• Ability to perform in a challenging environment and cope with potentially aggressive behaviour
• Ability to respond in a calm manner in a crisis

Use of Artificial Intelligence (AI)

AI can be used as a support tool, not a replacement for the applicant’s own work.Applications must remain personal, accurate, and reflective of the candidate’s real experience.AI-generated content must not misrepresent skills, qualifications, or experience.Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

• Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system
• Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
• If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Angela Stefan Job title Primary Care Team Lead Email address angela.stefan@nhs.net Additional information

We are a friendly team and encourage any prospective candidate to contact us with any questions and/or to book an informal visit.

You can also find more information on our services and the work we do within the Health & Justice Directorate please do take a look at our new website https://www.cnwl.nhs.uk/health-and-justice

Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.

All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

If you have problems applying, contact

Address Argo House 180 Kilburn Park Road
London
NW6 5FA