Neighbourhood Transformation Manager

• Job Details
• Band: 7
• Job overview

Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough‑based partnership to deliver Integrated Neighbourhood Teams in a changing and evolving health and care landscape, as well as running a range of health and care transformation projects across the partnership.

In light of the local ICB restructuring and the selection of CNWL as the Brent "Integrator" function, the Brent ICP Partners are restructuring their team, leading to a number of vacant positions becoming available.

The post is hosted by CNWL but works as part of a wider partnership of health and care organisations in Brent.

Main duties of the job

The purpose of this post is to tackle health inequalities through a neighbourhood health and wellbeing approach, by leading the design and delivery of transformation projects across health, social care, wellbeing services and the voluntary, community, faith and social enterprise (VCFSE) sector.

You will support multi‑disciplinary collaboration across the NHS, local authority and VCFSE partners, ensuring that neighbourhood teams work proactively to address the wider determinants of health and improve population wellbeing.

You will work closely with operational managers, partners and residents/patients to improve quality, user experience and performance against key system metrics, ensuring continuous service development and supporting earlier, preventative interventions across neighbourhoods.

You will support the development of robust processes, spread good practice, and champion learning across organisations to drive improved outcomes and reduced health inequalities.

Working for our organisation

Central and North West London Foundation Trust aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part‑time working status, or real or suspected HIV/AIDS status.

The Trust has a Valuing Diversity in the Workplace Policy and you are expected to adhere to the policy and support equality and value diversity by ensuring you do not discriminate, harass, or bully colleagues, visitors, or service users.

Everyone has a personal responsibility to promote and develop a culture that promotes equality and values diversity.

• Detailed job description and main responsibilities
• Lead and take accountability for the delivery of projects that tackle health inequalities and deliver service improvement across the NHS, council and neighbourhood and place‑based partnerships.
• Lead the production of programme documentation, including programme plans, reporting templates and completing returns and reports as required.
• Lead on relationship working with local residents on what is important to them and support aligning of services to support this way of working.
• Represent NHS and council at external partner and stakeholder meetings, and substitute for the Director or others at senior partner meetings where required.
• Embed workforce change into all improvement initiatives, supporting managers to identify and source appropriate OD & LD interventions.
• Develop and implement practical ways of improving the quality and speed of communications from the programme to providers, staff and wider partners.
• Develop local action plans in line with population health data and local insight.
• Lead on relationship working with local residents and facilitate change in delivery of statutory services in response to local needs.
• Support in empowering local community and faith‑based organisations to develop wellbeing for their residents.
• Embed a consistent approach to tackling health inequalities in the neighbourhood, promoting community engagement and partnership working.
• Keep up to date with major developments and learning within health and the council (especially adult social care, public health, housing, community development) to ensure the changes within services will produce improved user experience and outcomes.
• Ensure current understanding of the main business processes, procedures and systems that support the relevant sector to provide high quality advice to operational managers on methods and approaches to make improvements.
• Attend the relevant meetings and work collaboratively to identify current and emerging performance and practice issues.
• Line‑manage programme officer(s) or interim staff, overseeing their work and delivery of key programme objectives.
• Actively engage with all internal and external stakeholders, developing and maintaining effective and strategic links; influence, challenge and empower managers and staff to change and improve their services.
• Model a culture of collaborative working, setting high professional standards for the delivery of service improvement support to operational areas.
• Maintain integrity and commitment to both organisations’ values and objectives across health, care and wellbeing.
• Develop and maintain effective relationships with Brent NHS providers, the voluntary, community sector and primary care and private sector providers.
• Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability.
• Support effective partnership working relationships and act as an ambassador and advocate with external organisations.
• Keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards.
• Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well‑being of children and vulnerable adults.

Person specification

Education and Qualifications

• Educated to a related social care or health degree or demonstrative comparable experience in adult social care, health or transformation development work equivalent.

Evidence of significant relevant continuing professional development.

• Knowledge of the specific area of neighbourhoods acquired through a degree or equivalent experience and training, plus further staff and project management knowledge to post‑graduate diploma level or equivalent.
• A certificated project management qualification such as LEAN or PRINCE2.

Experience

• Working collaboratively across organisational boundaries to drive sustainable continuous service improvement.
• Supporting effective delivery of service/business plans to meet performance targets, managing and mitigating risk.
• Developing practical, innovative and creative approaches to service improvement securing ownership and commitment to key objectives across professional staff teams and building capacity and capability to deliver.
• Working effectively with stakeholders and partners and building positive cross‑sector relationships in support of key objectives.

Skills and knowledge

• Significant knowledge of and/or experience in adult social care, public health or health, in particular care homes, community health services, public health.
• Communicating and influencing skills.
• Contribute to the longer‑term development of the service area.
• Intellectual ability to think and act strategically, analyse complex evidence and develop practical, innovative and entrepreneurial solutions to the management of strategic issues and complex problems.
• Communication and influencing skills to inform, consult and negotiate with a range of audiences in a straightforward, articulate, sensitive and persuasive manner, both orally and in writing.
• Interpersonal ability to engage with service areas, elected members, partners, stakeholders, the media and the wider community, engendering confidence and respect.
• Organisational skills to plan and prioritise performance and improvement work programmes and multiple projects to deliver results on time and within budget, managing risk and resolving barriers to success.
• Identify and encourage innovative solutions, support a "can do" culture and achieve results.
• Effective leadership and co‑ordination of working groups and the achievement of positive outcomes.
• Show skills, abilities and expertise to work across health and local authority and build effective relationships in a complex and challenging environment.
• Use of Artificial Intelligence (AI)

AI can be used as a support tool, not a replacement for the applicant’s own work.

Applications must remain personal, accurate, and reflective of the candidate’s real experience.

AI‑generated content must not misrepresent skills, qualifications, or experience.

Over‑reliance on AI‑generated content is discouraged and may diminish the applicant's chances of success.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully.

You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

The successful applicant may have contact with patients or service users.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working in our healthcare settings.

• Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points–based system.

• Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
• If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
• Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Contact
• Name: Tom Shakespeare, Managing Director, Brent ICP
• Email: tom. shakespeare@brent. gov. uk
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