Clinical Lead for CHS Admin Transformation in Milton Keynes

There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.

This is a 6 month fixed term position with the possibility of being extended to 12 months. The Clinical Lead for Admin Transformation will drive and support the redesign and improvement of administrative processes within clinical services. This role will provide clinical insight and leadership to ensure that transformation initiatives enhance patient care delivery, administrative efficiency, and compliance with healthcare standards.

Please note interviews will be face to face, we will not be able to accommodate a remote interview.

Main duties of the job:

• Clinical registration and strong CHS experience
• Confidence leading change and engaging diverse teams
• Ability to analyse workflows and shape practical solutions
• Clear communication, collaboration, and a passion for improvement

If you’re ready to make a real impact on how CHS works, we’d love to hear from you.

Working for our organisation:

CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run. Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We aim to employ only the best people; our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

Salary and benefits:

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page.

Become part of our team. We care for you as much as you care for others. CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Detailed job description and main responsibilities:

• Lead the design, implementation, and evaluation of administrative transformation projects within clinical services, ensuring alignment with strategic objectives.
• Collaborate with multidisciplinary teams including clinical staff, administrative personnel, and management to identify inefficiencies and develop innovative solutions.
• Provide clinical expertise and governance to administrative processes to improve patient pathways and service delivery.
• Act as a clinical advocate during transformation initiatives to ensure changes maintain or enhance quality and safety of care.
• Support the training and development of staff affected by transformation projects, fostering a culture of continuous improvement.
• Monitor project progress, providing regular updates to senior management and stakeholders.
• Ensure compliance with regulatory and clinical standards throughout transformation activities.
• Lead and facilitate workshops, meetings, and communications related to admin transformation.
• Support data collection, analysis, and reporting to inform decision-making and track outcomes of transformation efforts.

Person specification:

• Registered healthcare professional (e.g., Nurse, Allied Health Professional, or equivalent clinical background)
• Relevant postgraduate qualifications or experience in healthcare management, service improvement, or transformation
• Evidence of continuous professional development
• Significant clinical experience within a relevant healthcare setting
• Experience working collaboratively across clinical and administrative teams
• Familiarity with healthcare governance and quality assurance frameworks

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.