Team Manager in London

Become part of our team. We care for you as much as you care for others. There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London’s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run. Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.

We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff. We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Job overview

To take day to day operational management responsibility in the planning, directing and performance management of the work of all local CAMHS contracted services. The post holder will ensure that service access and delivery is efficient, effective, evidence based, needs led and service user and carer focused. They will provide clear leadership, in partnership with the Service Manager in order to ensure access to timely treatment and intervention by well led and motivated staff that contributes to promoting safety and achievement for all children and young people.

The post holder will take the lead in and actively encourage and support staff to build strong links with other providers of community resources and utilise all available resources to meet the identified needs of individual patients. They will ensure that commissioning priorities of the relevant CCG and Council are adhered to and take day to day responsibility for the management and smooth running of the referral, assessment and patient allocation processes.

The post holder will work with the Service Manager and other local senior clinicians to ensure that team performance targets are consistently met by developing and implementing improvement plans as and when necessary. The post holder will offer clinical assessment and intervention in line with registration, CPD and service needs.

Main duties of the job

• To ensure the appropriate and accurate use of the client information database (System1).
• To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix.
• Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
• Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both unit and multidisciplinary care.
• To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.
• The post holder will ensure that his/her own practice and conduct and that of the members of the team adheres to the following CNWL standards.
• The post holder will complete the CNWL mandatory training programme annually within directed timescales.
• The post holder will work in line with CNWL policy and procedures at all times.

Working for our organisation

CNWL CAMHS offers community services across five London Boroughs, we have two inpatient units, Collingham Gardens for under 13-year olds and Lavender Walk, adolescent unit, in inner London and our specialist CYP Eating Disorders Service that sits within our all age Eating Disorders Service. Milton Keynes also provides CAMH services for CNWL.

You will be expected to support the development of all staff and a commitment to meaningful engagement with children & young people, families and other stakeholders to help continuously improve our services is essential as well as ensuring clinicians are encouraged to work in a participatory way so that shared decision making and conversations around formulation/diagnosis and ongoing care are a collaborative endeavour with the people who access our service.

Detailed job description and main responsibilities

• To provide robust People Management, Finance Management, Performance Management, Stakeholder management and successful delivery of Service specifications to ensure Children and Young People and their parents or carers receive good quality and safe service.
• To provide and/or contribute to the production of reports, information and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies.
• To take responsibility, under the direction of the Service Manager, to achieve excellent performance for all relevant performance targets.
• To provide regular feedback on the progress/activity of the team to the Service Manager and the senior management team.

Person specification

• Education and Qualifications
• Degree level training in a relevant clinical discipline.
• HCPC or other relevant professional registration.
• Additional training/qualifications in relevant CAMHS assessment and treatment approaches.

• Experience
• Extensive post qualifying experience of working within a multidisciplinary CAMHS team.
• Experience of operationally managing or coordinating a team of clinicians.
• Experience of developing and delivering mental health awareness and bespoke CAMHS training to non-CAMHS professionals.
• Experience of delivering training to colleagues.
• Experience of operationally managing a large multidisciplinary team.
• Experience of managing and supervising others in a clinical and performance management context including appraisal.
• Fluent in an additional language.

• Skills and Knowledge
• Understands developmental issues for children and able to adapt interventions accordingly.
• Understands the need for and able to competently assess risk.
• Understands the elements of effective engagement and can apply these to working practice.
• Understanding of and commitment to the principles and practices of CYP IAT.
• Understands the need for and has experience of undertaking family and parenting work as part of CAMHS support.
• Demonstrates strong leadership skills and qualities and ability to support others through periods of change.
• Able to confidently and competently undertake generic and emergency CAMHS assessment.
• Understands the importance of assessment that explores and considers individual cultural identity and associated support needs.
• Experience of providing consultation and liaison support to colleagues, referral agencies and services responsible for the care, support and wellbeing of service users and their families/carers.
• Able to work effectively as part of a multi-disciplinary team, actively engaging in and supporting duty and emergency rotas, peer support, training and skills development.
• Ability to bridge the gap between core and early intervention CAMHS services and support streamlined step up/step down support for children, young people and their families.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues, and of course patients and service users when working in our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.