Productivity Lead in London

The role involves developing and delivering a strategy to address the Division's business intelligence needs for productivity improvement initiatives. This includes applying external benchmarking data to internal productivity intelligence, developing and sharing productivity reports, and actively seeking areas for improvement. The postholder will also lead on key workstreams focused on increasing productivity, ensuring high-quality Business Intelligence reports are available and used to monitor and report on these metrics.

Main duties of the job include:

• Excellent communication skills and strong relationships with external stakeholders.
• Ability to communicate complex information to various audiences.
• Work closely with external strategic and analytics consultants.
• Lead a Productivity Insights Development Group.
• Manage and deliver effective business intelligence and benchmarking analysis systems across the Division.
• Develop a suite of business intelligence reports.
• Manage indicators affecting the Division's business and position in the market.

Working for our organisation:

Our Vision: Wellbeing for life - We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual’s quality of life, through high quality healthcare and personal support.

Our Values:

• Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
• Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment.
• Empowerment: We will involve, inform and empower our patients, service users, carers and their families.
• Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

Detailed job description and main responsibilities:

The Trust is investing in ICT and business intelligence tools to support and enable this work both corporately and across services. The post holder will be required to harness and design the outputs of these tools to position CNWL as an industry-leader in the quality of business intelligence and benchmarking analysis. The post holder will be a subject matter expert on clinical systems and data pathways, taking a lead on identifying areas for improvement and supporting the optimisation of recording processes and pathways in the system.

Person specification:

Education and Qualifications:

• Educated to degree level in relevant discipline or equivalent professional and management experience.
• Evidence of commitment to continuing professional development.
• Post graduate management qualification or ability to show equivalent experience.
• Specialist qualification in Performance Management, Data Analytics, or Business Intelligence Development.

Knowledge and Understanding:

• Good understanding of current NHS policy and challenges facing the National and Local Health Economy.
• Detailed knowledge and understanding of key NHS performance targets and commissioning intentions.
• Knowledge and understanding of data visualisation and interpretation principles and standards.
• Knowledge and experience with Quality Improvement (QI) and Improvement Science principles.
• Knowledge of change management and project management principles.

Skills and Attributes:

• Conversant in Microsoft Office software systems including advanced IT skills in Excel, Word and PowerPoint.
• Proven ability to use databases/information systems for data collation, manipulation, retention and extraction.
• Strong organisational and planning skills.
• Excellent interpersonal skills with the ability to communicate complex issues.
• Experience with development of KPIs and metrics.

Experience:

• Significant experience in a management position with direct line management responsibility.
• Demonstrable experience in performance monitoring and management.
• Experience of using and applying analytical and statistical processes.
• Experience of successful collaborative working and partnership development.

The successful applicant may have contact with patients or service users. As an NHS Trust, we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working in our healthcare settings.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.