Primary Care Clinical Team Lead - HMP High Down in London

Become part of our team. We care for you as much as you care for others. There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

To help your onboarding go smoothly, it’s essential that internal applicants:

• Use their NHS.net email address in their TRAC profile
• Ensure your application is marked to show that you are a current CNWL staff member

Applications using personal email addresses (e.g. Gmail or Yahoo) will not be recognised, and the process simply won’t work. There is also a charge to change new starter personal email addresses to their nhs.net email address.

Before you apply:

• Log into TRAC and update your email to your NHS.net address
• Check your application details and make sure you are identified as an internal applicant

This small step helps avoid major problems later.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run. Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

Job overview: Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve. In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Primary Care Clinical Team Lead to join our forward thinking, friendly and expanding Health & Justice team at HMP High Down.

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but also have the opportunity to have a real impact on promoting health and well-being. Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

The Clinical Team Leader is a clinical expert who will lead the Primary Care nursing team to achieve a targeted and appropriate service, delivered in accordance with evidence-based practice and local policies and procedures. The post holder is expected to deliver care in a range of nurse led clinics utilising the Quality Outcome Framework and to further develop services such as long-term conditions management, nurse led minor ailment clinics and immunisation programmes.

The post holder will demonstrate a professional manner which is tolerant, courteous and calm in the full course of their duties, in relation to dealing with colleagues, visitors and patients. They will be able to effectively deal with all patients in a professional, nonreactive manner and diffuse potentially volatile situations to avoid escalation. They will be expected to demonstrate a full and proactive commitment to equal opportunities in accordance with local and national policies.

The post holder will continually promote high standards of service within the Primary Care nursing team, effectively manage poor performance and contribute to the development of a culture of professionalism within the team. The post holder will work closely with the Primary Care Lead and other Healthcare managers to develop and implement an effective Primary Care Strategy.

Working for our organisation: Along with the fully established benefits such as Monthly supervision; Annual personal development plans/appraisals; Support and guidance with Revalidation; Hidden Gem and annual award ceremonies. We are also able to offer access to a full range of internal and external training opportunities across our services.

Our Health and Justice healthcare services present unique and diverse learning, development, and leadership opportunities for nurses, where you will have the potential to make a significant difference to the lives of adults, children and young people who often experience a wide range of health inequalities. We have a clinical leadership career pathway in place to ensure you feel supported and valued via our career pathway programme that facilitates lifelong learning and development enabling you to progress within your career within Health & Justice.

We will support you to ensure you develop your clinical and leadership skills this includes:

• Induction programme
• Career coaching
• Clinical supervision
• Reflective Practice
• Ongoing support from professional nurse advocates
• NHS Leadership Academy leadership course
• Bespoke health and justice clinical competencies
• External training courses in enhanced and advanced practice

All our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

Detailed job description and main responsibilities:

• Plan, deliver and evaluate interventions for treatment as clinically appropriate using evidence based models
• Set up processes/protocols for effective assessment, planning, implementation and evaluation of care for all patients with a range of physical health care needs, including those who may also have mental health and/or substance misuse needs.
• Safeguard vulnerable patients in line with Trust safeguarding policies.
• Provide brief interventions - health education, advice and information - to patients and develop Health promotion programmes to be delivered in partnership with the prison.
• Provide specialist clinical advice, training and support to nursing colleagues on the management of patients.
• Apply local Risk Assessment and management protocols.
• Make appropriate referrals to other services for long term or complex care management e.g. detox, counselling, psychology.
• Advise Primary care nursing staff and GP’s on medication issues, promote adherence to local medication policies/protocols and compliance with legal and professional standards.
• Possess knowledge of the security implications of medicines within Health & Justice Services.
• Monitor the on-going health status of patients and address identified issues.
• Co-ordinate multi-disciplinary clinical practice to provide focused, integrated care and treatment programmes.
• Work collaboratively with primary care staff to develop clinical services that deliver high quality nurse-led clinics e.g. minor ailments, chronic disease clinics and health promotion initiatives.
• Use highly skilled interventions to de-escalate aggressive patient behaviours and be aware of the appropriate processes for dealing with them.
• Work collaboratively with staff of other disciplines e.g. prison, education staff to provide integrated and coordinated care.
• Work within own sphere of competency and ensure that training needs are communicated to the team manager.
• Lead local audits and participate in trust audits to enhance quality of care.

Education & Qualification:

• Registered Healthcare Professional
• Non medical prescriber

Other:

• The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job
• Ability to promote anti-discriminatory and anti-racist practices.
• Demonstrate a resilient attitude despite the challenges of any given situation.
• Demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made
• Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change.

Skills & Knowledge:

• Demonstrable ability to performance manage staff to meet key performance indicators (KPIs) and performance targets.
• Ability to identify problems and use initiative and creativity in problem solving.
• Demonstrate excellent leadership skills.
• Ability to communicate effectively in writing and orally, presenting ideas with clarity, for a variety of audiences.
• A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision.
• Ability to manage change.
• Able to demonstrate an understanding of safeguarding practice.

Previous Experience:

• Experience at Band 6 or equivalent in a multi-disciplinary staff team, including line management and supervision responsibilities.
• Experience of multi-professional collaboration, including partnership working with other agencies.
• Experienced in involving service users in service planning and monitoring.
• Developing and running Clinics.
• Experience of service development.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

We are a friendly team and encourage any prospective candidate to contact us with any questions and/or to book an informal visit. You can also find more information on our services and the work we do within the Health & Justice Directorate.