At a Glance
- Tasks: Provide high-level PA support to senior management in a dynamic healthcare environment.
- Company: Join CNWL NHS Foundation Trust, a leader in integrated healthcare services.
- Benefits: Competitive salary, part-time hours, and comprehensive training for career growth.
- Other info: Be part of a diverse team committed to equality and safeguarding.
- Why this job: Make a real difference in children's services while developing your professional skills.
- Qualifications: Previous administrative experience and strong interpersonal skills are essential.
The predicted salary is between 33262 - 36027 € per year.
An opportunity has arisen for a forward thinking, enthusiastic, highly motivated and experienced PA to support the Head of Harrow Children's services and the Therapies Senior Management Team, including high-level diary management, management of your own workload and self-prioritisation. The post holder will provide comprehensive confidential and high-quality secretarial support to the SMT (senior management meetings, including minute taking, typing, preparing agendas and reports and ensuring action trackers are updated and that actions are followed up). The post holder will be emotionally intelligent and have excellent interpersonal and communication skills as the role entails liaising with a wide range of internal and external staff/organisations, often of people in senior roles.
Main duties of the job include:
- Working closely with the Head of Service to support them in the discharge of their responsibilities, as well as any other required senior management team members.
- Diary and email monitoring and management, meeting organisation and support, project and audit work, document preparation, management of key areas of delegated responsibility such as incident reporting, risk, recruitment; and supporting liaison with the service lines over specific pieces of work.
- Providing high level PA support to the senior management team, such as recruitment processes; organising meetings; preparation of documents, reports and presentations.
- Preparing for any service team meetings, disseminating papers and following up on allocated actions ahead of the meetings.
- Dealing with telephone calls, post and direct contacts with clients and internal and external agencies in an appropriate and professional manner, using judgement and discretion where necessary.
- Preparing documents (letters, memos, reports etc) by copy or audio typing using Microsoft office software, ensuring all policies and procedures are adhered to.
- Carrying out general office duties, such as scanning, photocopying and filing.
- Participating in the induction of any new permanent or temporary staff into the service and preparing the induction pack as well as the induction schedules.
- Taking part in any audit/quality/monitoring initiatives.
- Receiving patient/staff queries and complaints on behalf of the service line and liaising, actioning and following-up/referencing as required following departmental and trust guidelines and protocols.
- Being a point of contact for staff reporting in sickness, transport delays and informing the relevant leads.
For a full list of responsibilities and skills, please refer to the attached job description and person specification.
PA to Harrow Children’s Service Manager and Therapy Leads in London employer: CNWL
At CNWL NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive work environment that values diversity and inclusion. Our commitment to employee growth is evident through comprehensive training and professional development opportunities, ensuring that our staff can thrive in their roles while making a meaningful impact in the community. Located in Harrow, you will be part of a dedicated team providing high-quality healthcare services to a diverse population, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land PA to Harrow Children’s Service Manager and Therapy Leads in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the NHS or community services. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Knowing about CNWL's commitment to diversity and community involvement will help you stand out as a candidate who aligns with their mission.
✨Tip Number 3
Practice your communication skills! As a PA, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about the role and gives you a chance to showcase your enthusiasm directly to the hiring team!
We think you need these skills to ace PA to Harrow Children’s Service Manager and Therapy Leads in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PA role. Highlight your relevant experience, especially in diary management and administrative support, to show us you’re the perfect fit for our team.
Show Off Your Skills:We want to see your excellent interpersonal and IT skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed multiple tasks and communicated effectively with various stakeholders.
Be Professional and Personable:Since you'll be liaising with senior staff and external organisations, it’s crucial to convey professionalism in your application. But don’t forget to let your personality come through too; we love enthusiastic candidates who enjoy a challenge!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with CNWL.
How to prepare for a job interview at CNWL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as diary management and document preparation. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Interpersonal Skills
Since the role involves liaising with various internal and external staff, be prepared to discuss your communication style. Think of examples where you've successfully navigated complex interactions or resolved conflicts, as this will demonstrate your emotional intelligence.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, like managing multiple tasks or dealing with sensitive information. Practise responses that highlight your problem-solving skills and ability to prioritise effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.
