Senior Administrator - HMP Aylesbury

Working Monday - Friday 09:00 - 17:00. To provide a comprehensive administrative function to the Healthcare team and to work professionally and diplomatically with colleagues, management and staff employed by partner agencies. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.

Site: HMP Aylesbury Town, Aylesbury, Bucks

Salary: £28,392 - £31,157 per annum (pro rata if P/T)

Closing date: 11/06/ :59

Responsibilities include:

• Identifying administrative problems to the Business and Administration Lead and relevant healthcare leads.
• Delivering administrative support for meetings, including preparation and distribution of papers, management of calendars and bookings, minute taking, and maintenance of action plans and risk registers.
• Providing a telephone reception service and dealing with calls, correspondence, and other agencies professionally.
• Managing outgoing and incoming correspondence efficiently.
• Providing administrative support to senior management, including diary management, travel arrangements, and event coordination.
• Maintaining adequate clinical stock and stationery, placing orders on the Trust procurement system.
• Ensuring information leaflets are up to date and maintaining stocks.

Detailed job description and main responsibilities:

• Coordinating all aspects of administrative work across services, delegating tasks as appropriate.
• Managing junior administrative staff, conducting regular supervision and appraisal.
• Supporting the Business and Administration Lead in ensuring adequate contingency cover for essential tasks.
• Participating in the development of a local induction programme for new employees.
• Preparing monthly annual leave returns for Team Manager.
• Understanding health and safety regulations and assisting in maintaining a safe environment.

Person specification:

• GCSE or equivalent qualification.
• NVQ 3 or RSA 3 or equivalent experience.
• Recognised qualification in computer software (e.g. MS Excel, Word, Access, ECDL).

• Experience providing receptionist duties and dealing with the public.
• Experience working in a health or health-related environment.

• Comprehensive knowledge of Microsoft Office software.
• Numerate and able to provide statistical data clearly and accurately.
• Effective organisational ability over a wide range of tasks.
• Ability to work flexibly and prioritise tasks.
• Confidence to work on own initiative and consult as needed.
• Ability to work positively in a team and under pressure.
• Understanding of confidentiality principles and legislative framework.
• Ability to treat service users with respect and dignity.
• Able to build constructive relationships using good communication skills.
• Knowledge of Client Administration Systems.
• Understanding of health and safety issues and risk assessment processes.

• Ability to understand and implement the Equal Opportunities Policy.

Safeguarding: CNWL NHS Foundation Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Benefits: We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles.

The postholder will have access to vulnerable people in the course of their normal duties, and this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, necessitating a submission for Disclosure to the Disclosure and Barring Service.