Bank Aylesbury HMP Administrator

Main duties of the job:

• To provide general administrative support where needed across healthcare, including Primary Care, Mental Health, Staffing and Quality and Performance.
• Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately.
• Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines.
• Deal with telephone enquiries, acting as first point of contact for the prison and external agencies, and respond accordingly.
• Ensure information received from other agencies is processed in a timely and confidential manner.
• To provide secretarial support using a variety of software packages (primarily MS Word, MS Excel, C-NOMIS and SystmOne) to the multi-disciplinary team.
• Produce the daily patient movement list (PMMS).
• Respond to requests for Medical Records within set timescales and in line with local processes.
• Scanning and filing to patient records as required.
• To assist in the implementation of management information systems in use with inputting and extracting data.
• Support and allocate internal/external appointments as required.
• Provide admin for visiting services including appointment ledgers and appointment letters.
• Provide admin support for issues relating to IT, estates and equipment.

Detailed job description and main responsibilities:

• Order supplies as required for clinical and stationery requirements.
• Liaise with internal and external agencies such as the IT and Facilities departments to ensure routine maintenance of equipment and treatment areas is kept up to date.
• To provide statistical information as required.
• Support data collection exercises associated with core healthcare functions as required.

Qualifications:

• A good level of general education to include ‘O’ Level or GCSE standard for English and Maths or equivalent.

Experience and Knowledge:

• Previous office and administrative experience.
• Experience of working within an NHS department or secure settings environment.
• Experience and knowledge of software programmes.
• Good standard of written and oral communication.

Key Skills/Abilities:

• Ability to develop and maintain high standards of accuracy and attention to detail.
• Ability to prioritise and plan workload to meet deadlines and competing demands.

Personal disposition:

• Willing to develop own skills and knowledge.
• Ability to maintain quality in own work.
• Flexible and able to provide admin cover in all healthcare areas.
• Able to work autonomously and within a team.

Benefits:

• We are equipped with the latest technology including electronic prescribing to reduce time spent on administration and drug rounds and allow more time for care.
• Commitment from the team to develop you as a practitioner by offering coaching and in-house development sessions.
• An opportunity to work with a fun, energetic, and passionate team who are committed to looking after each other as well as their patients—evidenced by their team outings, away days and local events.
• Efficient recruitment process.
• Flexible shift working hours to provide a healthy work-life balance – Monday to Sunday, nights and long days (shift work).
• Team Leaders on the team are very accommodating in trying to promote staff to set goals and achieve them.
• Investing in the health and wellbeing of our staff, family and friends.

Employers EEO and legal statements:

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.