Job summary
North Cumbria Memory and Later Life Service - West (covering Allerdale and Copeland areas) are looking for a clinical support assistant.
This role will include supporting a caseload of mainly older adults in the community who have various mental health problems including dementia, depression, anxiety, psychosis as well as complex emotional needs.
The role involves supporting clinicians to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.
You will work closely alongside other clinicians from a variety of professions.
Working with a highly complex population, the team feel that this role would be ideal for someone with the following qualities, skills and aspirations:
- Do you want to work with individuals that can be difficult to engage and are often socially excluded?
- Are you confident in your ability to offer assertive engagement aligned with a positive risk taking approach?
- Do you think you can deliver high quality care, autonomously and as part of a team, which addresses complex needs in demanding environments?
- Are you keen for the opportunity to with and develop collaborative networks with a range of service providers including Housing, Probation, Addictions, MAPPA, Local authority and safeguarding?
- Do you have a passion to make a difference in a specialised area of mental health provision?
Main duties of the job
To assist in the delivery of care to service users who have a variety of care needs, diverse presentations and a range of mental health conditions, cognitive/and or learning disabilities under the direction of a registered practitioner. The overall responsibility for a patient remains , at all times with the registered professional.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and this promotes recovery and wellbeing and maximises independence.
To support the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in the trust policies.
You may be required to facilitate groups. Such as carer groups, Cognitive stimulation therapy sessions, recovery through activity etc.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
We like to involve our team members in all aspects of the service and that includes being active with participants in our recruitment process. If you would like to work in this way and enjoy the benefits of working in a service like ours why not give us a call or come and spend some time with us. Staff across all aspects of the service would be happy to spend time with you and talk about their role, experiences and what our service has to offer.
Please find attached job description for full details.
Advertising date : 29th September 2026
Closing date : 13th October 2026
We welcome your application.
Person Specification
Education and Qualification
Essential
- Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
- Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
- Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous care experience
- Person centred care approach
- Understanding of mental health and/or learning disabilities needs
- Safeguarding knowledge
- Awareness of carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
- Verbal and written communication skills
- Effective Time Management
Desirable
- Ability to prioritise tasks
- Accurate record keeping skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Lillyhall Business Centre
Workington
CA14 4HA
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)