Job summary
A vacancy has arisen for a fulltime Band 5 Medical Assistant trainee to join The North Tyneside Community Treatment Team at The Oxford Centre, West Farm Avenue, Long Benton, NE12 8LT.
We are looking for an applicant for this post, to work alongside an allocated Consultant and the medical team, to support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.
The successful candidate will be required to undertake academic and hands on training.
Main duties of the job
The post holder will:
- capture and manage patient information live - during a - on the relevant IT systems
- prepare clinical documentation under the supervision of the responsible clinician in line with Trust policy
- work with patients with a focus on enabling recovery within the pathway.
- provide data and information to improve, inform and support delivery of care
The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team.
The post holder will be educated to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area .
The post holder is required to have Word Processing skills at Level 3 (or equivalent), and a working knowledge of Microsoft packages and patient information systems (RiO). An audio typing qualification or demonstrable equivalent experience and note taking skills are desirable.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
The staff team at the NRGDS have embedded trust values within the service and have also identified our own values:
- Service users:
We aim to work collaboratively with service users to increase their personal comfort in a consistent, flexible and accepting way.
- Our Team:
We aim to support each other to develop as individuals through positive challenge and open reflection, maintaining our focus on our service users.
- Systems interfaces:
We aim to create trans affirmative change with passion, taking responsibility for seeking out diversity and encouraging authenticity in all areas of our working lives.
Job description
Job responsibilities
This is an initial one year training post with the goal of becoming an established Medical Assistant.
Please find attached job description for full details.
Advertising date : 22nd October 2026
Closing date : 5th November 2026
We welcome your application
Person Specification
Education and Qualification
Essential
- Education to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area
- Word Processing skills at Level 3 (e.g. /RSA Level 3
Desirable
- Qualification(s) in relevant subjects plus relevant experience
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills
Knowledge and Experience
Essential
- Knowledge of administrative procedures, project management or information analysis
Desirable
- Basic knowledge of quality management and improvement
Skills and Competencies
Essential
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable
- Ability to draft reports and collate data
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Oxford Centre
West Farm Avenue
Longbenton
NE12 8LT
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
