Job summary
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to join the Gateshead West Community Treatment Team.
This role offers the chance to be part of a dynamic and supportive multidisciplinary team delivering high-quality community mental health care. The post has a specific focus on the physical health pathway, supporting clinic sessions and working closely with colleagues across the wider MDT to provide holistic care to individuals within the community.
As a Clinical Support Assistant, you will support the delivery of care and treatment for service users with a wide range of needs, diverse presentations and mental health conditions, working under the direction and supervision of a registered practitioner. A key aspect of the role involves working alongside nursing colleagues within the team's physical treatment clinics.
The team is well established and made up of a skilled mix of professionals who work collaboratively to deliver person-centred, individualised care. You will play an important role in supporting clinical staff to deliver evidence-based interventions and to engage in effective multi-agency working.
You will be supported in your development through access to additional training and regular clinical supervision, making this an excellent opportunity for someone looking to build experience within community mental health services.
Main duties of the job
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To assist in the delivery of care and treatment to service users with a wide range of needs, diverse presentations and mental health conditions, working under the direction and supervision of a registered practitioner.
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To implement, monitor and evaluate care interventions within an agreed framework as a member of the multidisciplinary team, ensuring the delivery of high-quality, individualised care that promotes recovery, wellbeing and maximises independence.
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To support the effective running of treatment clinics, including undertaking physical health observations, phlebotomy, ECG's and other agreed physical health assessments in line with training and competency.
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To accurately record and maintain electronic health records relating to care and treatment interventions, ensuring documentation is timely, clear and compliant with Trust policies.
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To work collaboratively as a member of the team to deliver safe, effective and person-centred care.
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To provide compassionate care that demonstrates empathy, kindness, respect and dignity at all times.
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To actively participate in supervision, appraisal and professional development processes in accordance with Trust policies and procedures.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 27th October 2026
Closing date : 10th November 2026
We welcome your application.
Person Specification
Education and qualification
Essential
- Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
- Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
- Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous care experience
- Person centred care approach
- Understanding of mental health and/or learning disabilities needs
- Safeguarding knowledge
- Awareness of carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
- Verbal and written communication skills
- Effective Time Management
Desirable
- Ability to prioritise tasks
- Accurate record keeping skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Dryden Road Clinic
Gateshead
NE9 5BY
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Clinical Support Assistant in Gateshead employer: CNTW
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on person-centred care, employees benefit from a supportive work culture, regular supervision, and opportunities for professional growth within a dynamic healthcare environment in Newcastle upon Tyne. Join us to make a meaningful impact while advancing your career in a compassionate and collaborative team.
