Job summary
Exciting opportunity is available for a full time Team Manager position within the North Cumbria Memory and Later Life Service. The post would oversee the operational management of the CHESS (Care Home Education and Support Service ) in the main, with also operational support to the other pathways within the service Early Memory and Complex needs pathway.
The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community.
Key aspects of the role include monitoring the performance and quality of care team delivers. Alongside clinical leadership and effective day-to-day management of the team, the post holder needs commitment to collaboratively lead on service development
Main duties of the job
Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners
Support with recruitment, retention and induction of staff
Conducting clinical and managerial Supervision, Appraisals and oversight of individuals development
Managing performance and absence/staff wellbeing
Ensure statutory and mandatory training is completed
Support implementation and development of patient and carer experience
Oversight of a support with Informal and Standard Complaints process
Engagement within Interface Meetings
Dealing with grievance and disciplinary cases
Motivate, engage and develop the team within a multi-disciplinary team environment
Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information
Support Team following Serious Incidents and with Debriefs, and local after action reviews
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
There are opportunities for further professional development within scope of the successful candidates experience and development needs, alongside service need.
Job description
Job responsibilities
Please find attached job description for full details.
Date advertised - 13th October 2026
Closing date - 27th October 2026
We welcome your application and enquiries into this post
Person Specification
Education and Qualification
Essential
- First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
- Relevant Post Graduate qualification or Training.
Desirable
- Completion of or currently studying towards any leadership qualifications
Knowledge and Experience
Essential
- Experience of coordinating and managing staff resources.
- Experience of working within a multi-disciplinary team using a community based approach.
- Experience of leading teams and taking on a leadership role in project management.
- Commitment to Partnership working both multi-agency and multi-disciplinary.
- Coordinating and supporting staff in the day to day provision of clinical services.
Desirable
- Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.
- Experience of leading teams and taking on a leadership role in project management.
Skills and Competencies
Essential
- Demonstrate leadership skills/delegation.
- Excellent communication skills
- Excellent interpersonal skills including negotiation and conflict management
- Experience of Performance Management
- Evidence of effective organisational skills
- Experience of supervisor in clinical and managerial supervision
- Evidence of maintaining accurate and contemporaneous record keeping
Desirable
- Knowledge of RiO data systems and IT skills
- Demonstrate change management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Carleton Clinic Carlisle
Carlisle
CA1 3SX
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
