Job summary
An opportunity has arisen for a full-time (37.5 hours per week) to join our Memory and Later Life Team as a Band 4 pathway coordinator. This role is temporary for 3 months to support a focused piece of work for our Memory assessments and wait times.
We are seeking someone who has an interest supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems.
The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed.
This post could provide an ideal development opportunity for an existing CNTW employee looking to develop further administrative and pathway coordination skills working autonomously.
Full support will be provided by an experienced Administration Manager as well as the service leads.
Main duties of the job
The post hold must be able to demonstrate:
- Experience of gathering and inputting patient related data onto patient electronic record systems (RiO).
- Experience of monitoring performance data.
- Experience of providing administrative support to a large team.
- Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service.
- Provides agreed levels of support to CTT to maintain cover in the absence of peer/s.
- To evidence high levels of organisational skills.
- To evidence outstanding communication skills both written and verbal.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description.
The successful applicant would start as soon as operationally able.
For informal discussions please refer to the contact information section.
Please find attached job description for full details.
Date advertised - 13th October 2026
Closing date - 20th October 2026
We welcome your application.
Person Specification
Education and Qualification
Essential
- OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
- General level of education to O-Level/ GCSE or equivalent
Desirable
- Audio-typing qualification
- NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
Knowledge and Experience
Essential
- Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Good working knowledge of office procedures
- Knowledge of NHS procedures and Policies
- Previous NHS administrative experience
- Experience of data collection and analysis
- Good organisational and planning skills
Desirable
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
Skills and Competencies
Essential
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
Desirable
- Shorthand skills
Additional Requirements
Essential
- Able to meet the mobility requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Carleton Clinic
Carlisle
CA1 3SX
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
