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- Tasks: Be the friendly face of our community team, managing enquiries and supporting healthcare delivery.
- Company: Join a dedicated team at the Greenacres Centre, making a difference in healthcare.
- Benefits: Full-time hours, supportive environment, and the chance to grow your admin skills.
- Why this job: Interact with patients and professionals while contributing to high-quality service.
- Qualifications: Previous admin experience and strong organisational skills are essential.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 24000 - 28000 £ per year.
An exciting opportunity has arisen for a suitably experienced Administrative Assistant / Receptionist to join our busy community team based at the Greenacres Centre, Ashington. The post will primarily be based at this site; however, the role will also require occasional cover at other local sites, including Howard Centre, Morpeth, and potentially other nearby bases as required to support service delivery.
We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis.
Key responsibilities:- Act as the first point of contact for the service, greeting patients and visitors, responding to telephone and email enquiries, and undertaking reception duties as required.
- Manage a shared inbox, arrange appointments and meetings.
- Update and maintain the RiO patient information system.
- Type correspondence and reports, take notes at team meetings.
- Process incoming and outgoing post, order supplies and report estates issues.
- Support the wider administrative team and contribute to the smooth day-to-day running of the service.
- Previous administrative experience, ideally within a similar environment.
- Ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines.
- Full-time, Monday to Friday, 9:00 am – 5:00 pm.
Administrative Assistant / Receptionist in Ashington employer: Cntw Nhs Foundation Trust
Contact Detail:
Cntw Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant / Receptionist in Ashington
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or local community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your elevator pitch! When you meet someone at a networking event or even in casual settings, be ready to introduce yourself and explain why you're the perfect fit for an Administrative Assistant role.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t just wait for the application window to open. Reach out to the company directly through our website and express your interest. It shows initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the right choice.
We think you need these skills to ace Administrative Assistant / Receptionist in Ashington
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're excited about joining our friendly team and contributing to high-quality administrative support.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your previous work!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the Administrative Assistant / Receptionist role.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Cntw Nhs Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant / Receptionist. Familiarise yourself with tasks like managing a shared inbox and updating patient information systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Prepare examples of how you've effectively handled enquiries or resolved issues in previous roles. Practising clear and confident responses will show that you're ready to interact with patients and professionals alike.
✨Demonstrate Your Organisational Skills
Highlight your ability to prioritise tasks and manage your time effectively. Think of specific instances where you successfully juggled multiple responsibilities, such as arranging appointments while handling incoming calls. This will reassure them that you can keep the administrative wheels turning smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the healthcare environment, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.