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- Tasks: Lead a team to ensure high-quality software solutions through effective testing and QA practices.
- Company: CNA Hardy is a top commercial insurance provider, offering innovative products for diverse businesses.
- Benefits: Enjoy a full-time role with opportunities for professional development and a collaborative work culture.
- Why this job: Join a dynamic team focused on continuous improvement and quality in the fast-paced insurance sector.
- Qualifications: 7+ years in QA, with leadership experience and knowledge of Agile methodologies required.
- Other info: This role is perfect for those passionate about driving change and enhancing software quality.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Role Profile: Quality Assurance Manager
Function / Area: IT Applications
Reports To: Head of Development or IT Director
Position Summary
The Quality Assurance Manager is responsible for defining and leading the Quality Assurance practice across the IT & project teams, ensuring the delivery of high-quality solutions that meet business needs. This role oversees the planning, coordination, and execution of testing activities, manages a team of QA Analysts, and ensures adherence to best practices in quality assurance and testing methodologies.
The QA Manager acts as a strategic partner to development, project and business teams, driving continuous improvement in QA processes and tools, and ensuring that all technical releases are robust, reliable, and aligned with CNA Hardy's business objectives.
Key Responsibilities
• Directly or indirectly manage 10-20 QA resources, including recruitment, mentoring, performance management, and professional development.
• Define and implement the overall QA strategy, structure & processes, aligning with business goals and IT delivery frameworks (Agile, Waterfall, etc.).
• Act as a Test Lead on the Transformation programme, defining the test strategy and approach and managing resources to deliver and ensure quality outcomes.
• Oversee the planning, development, and execution of test strategies, test plans, and automated testing frameworks.
• Ensure quality standards are maintained across all projects and releases, including third-party vendor deliverables.
• Collaborate with Development Managers, Business Analysts, and Project Managers to ensure quality is embedded throughout the software development lifecycle.
• Champion the use of automation and continuous testing practices to improve efficiency and reduce time to market.
• Monitor and report on QA metrics, identifying trends and areas for improvement.
• Manage risks and issues related to quality assurance and escalate where necessary.
• Ensure compliance with internal standards, regulatory requirements, and industry best practices.
• Act as a key point of contact for senior stakeholders regarding QA matters.
• Promote a culture of quality, accountability, and continuous improvement across the IT function.
Skills, Knowledge & Abilities
• 7+ years of experience in Quality Assurance, with at least 2 years in a leadership or managerial role.
• Proven experience in managing QA teams and delivering QA strategies in both Agile and Waterfall environments.
• Strong understanding of software development lifecycles and QA methodologies.
• Experience with test automation tools and frameworks.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to influence and drive change across teams and departments.
• Strong analytical and problem-solving skills.
• Familiarity with tools such as JIRA, Confluence, Microsoft Office Suite, and test management platforms.
• Knowledge of SQL and relational databases.
• Experience in the insurance or financial services sector, particularly within the Lloyd's market, is highly desirable.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
Quality Assurance Manager employer: CNA Hardy
Contact Detail:
CNA Hardy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network with professionals in the insurance and financial services sectors, especially those familiar with the Lloyd's market. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in quality assurance.
✨Tip Number 2
Familiarise yourself with the specific QA tools and methodologies mentioned in the job description, such as JIRA and test automation frameworks. Having hands-on experience or certifications in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed QA teams in the past. Be ready to share examples of how you've driven change and improved QA processes in previous roles.
✨Tip Number 4
Research CNA Hardy’s business objectives and recent projects. Understanding their goals will help you tailor your discussions during interviews, showing that you're not only a fit for the role but also genuinely interested in contributing to their success.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Quality Assurance, especially any leadership roles. Emphasise your familiarity with Agile and Waterfall methodologies, as well as your experience with test automation tools.
Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about quality assurance and how your skills align with the role at CNA Hardy. Mention specific achievements that demonstrate your ability to lead QA teams and improve processes.
Highlight Relevant Skills: Clearly list your skills that match the job description, such as stakeholder management, analytical abilities, and knowledge of SQL. Use examples from your past work to illustrate these skills in action.
Showcase Continuous Improvement Initiatives: Discuss any initiatives you've led or contributed to that improved QA processes or outcomes. This could include implementing new testing frameworks or driving automation efforts, which are key aspects of the role.
How to prepare for a job interview at CNA Hardy
✨Understand the QA Landscape
Familiarise yourself with the latest trends in Quality Assurance, especially in Agile and Waterfall methodologies. Be prepared to discuss how you have implemented these practices in your previous roles.
✨Showcase Leadership Skills
As a Quality Assurance Manager, you'll be leading a team. Highlight your experience in managing QA teams, mentoring staff, and driving performance improvements. Share specific examples of how you've influenced change in past positions.
✨Prepare for Technical Questions
Expect questions about test automation tools and frameworks, as well as your familiarity with SQL and relational databases. Brush up on your technical knowledge to confidently answer any queries related to these areas.
✨Demonstrate Stakeholder Management
CNA Hardy values collaboration across teams. Be ready to discuss how you've worked with development managers, business analysts, and project managers to ensure quality throughout the software development lifecycle.
