CNA Hardy in Norwich is seeking a Quality & Governance Administrator to strengthen quality, governance and controls within the Centralised Support Centre through peer reviews, reporting and continuous improvement.
The role involves analysing quality and volume data, producing actionable reports, and collaborating with CSC leaders, Underwriting, Finance and IT and Operations to drive service improvements.
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Quality & Governance Analyst | Drive Operational Excellence in Norwich employer: CNA Hardy
CNA Hardy is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises collaboration and professional growth. Employees benefit from comprehensive training programs and opportunities for career advancement, all while being part of a supportive team dedicated to delivering outstanding service to clients and brokers. With a focus on innovation and excellence, working here means being part of a forward-thinking organisation that values your contributions and fosters a rewarding work environment.
