At a Glance
- Tasks: Manage bordereaux operations and ensure accurate policy administration.
- Company: CNA Hardy, a leading specialist in commercial insurance.
- Benefits: Flexible hybrid working, competitive pay, and growth opportunities.
- Other info: Join a supportive team where your voice matters and individuality is celebrated.
- Why this job: Make a real impact in a dynamic and inclusive environment.
- Qualifications: Experience in underwriting operations and strong Excel skills required.
The predicted salary is between 29700 - 36300 £ per year.
At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry. We exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.
The Role
We are currently hiring for a Delegated Underwriting Bordereaux and Operations Technician in our Norwich office to deliver accurate, timely and controlled bordereaux and policy administration across our delegated underwriting portfolio.
What You’ll Be Doing:
- Bordereaux operations: Receive, validate, map, process and reconcile risk, premium and claims bordereaux in line with contract terms and service levels.
- Data quality: Resolve validation failures, duplicates and incomplete records while maintaining accurate audit trails and regulatory data standards.
- Policy administration: Maintain delegated contracts, binders, facilities, coverholders and policy records in the PAS, including renewals and mid-term changes.
- Stakeholder support: Work across Underwriting, Claims, Finance, Credit Control, Data and Technology, as well as external partners, to resolve operational issues.
- Controls and improvement: Support period-end controls, governance reporting, system testing and root-cause analysis to strengthen processes and user experience.
What We’re Looking For:
- Relevant market experience: Bring experience in bordereaux processing, delegated authority, underwriting operations, technical accounting or a comparable London Market role.
- Delegated underwriting knowledge: Understand delegated arrangements and the structure and purpose of risk, premium and claims bordereaux.
- Systems and data capability: Confidently validate, cleanse, map, upload and reconcile data using a PAS, insurance platform and bordereaux management systems.
- Demonstrate strong Excel skills: Ability to analyse large data sets accurately. Familiarity with advanced Excel features, data manipulation and reporting techniques is desirable.
- Organisation and communication: Manage recurring deadlines and competing priorities while engaging stakeholders clearly and challenging late or poor-quality submissions constructively.
Why Join CNA Hardy?
Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. Our employees and their families are important to us. That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success. We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
Delegated Underwriting Bordereaux & Operations Technician in Norwich employer: CNA Hardy
CNA Hardy is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises collaboration and professional growth. Employees benefit from comprehensive training programs and opportunities for career advancement, all while being part of a supportive team dedicated to delivering outstanding service to clients and brokers. With a focus on innovation and excellence, working here means being part of a forward-thinking organisation that values your contributions and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Delegated Underwriting Bordereaux & Operations Technician in Norwich
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like CNA Hardy). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like CNA Hardy. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Delegated Underwriting Bordereaux & Operations Technician in Norwich
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at CNA Hardy.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at CNA Hardy. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at CNA Hardy
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at CNA Hardy to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at CNA Hardy, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding CNA Hardy's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
