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- Tasks: Provide top-notch admin support to the Underwriting team and ensure smooth operations.
- Company: Join CNA Hardy, a leading specialist in commercial insurance with a dynamic work culture.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive team environment.
- Why this job: Be part of a crucial team that impacts clients and brokers while enhancing your career.
- Qualifications: Strong communication skills, attention to detail, and a proactive attitude are key.
- Other info: Great opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
Function / Area: Centralised Support Centre
Reporting to: CSC Team Manager
Position Summary
Provide reliable and effective administrative and technical support to the Underwriting function across all offices. Offering superior, responsive customer service to our brokers and clients and assist the wider underwriting team in producing and underwriting business.
Key Responsibilities
- Accurate data entry and booking of premium insurance details onto core business systems.
- Prepare required policy documentation, demonstrate enthusiasm and a 'can do' approach.
- Ensure all documents received from respective business partners for New Business ensuring and recording for updating logs.
- Deals with low level enquiries from Underwriting, Billing & Collections, Re-Insurance, Claims.
- Issuance of policy documentation in line with Contract Certainty requirement.
- Works to build relationships with the Underwriters in the relevant Lines of Business.
- Ensures documents are received from customers / Underwriters and they are up to standard and correctly classified for filing.
- Assures quality control within team as well as escalating where necessary.
- Issuance of accurate policy documentation to Brokers and Clients.
- Prepare pre-renewal logs for Underwriters and ensure they are sent out on a timely basis.
- Comply with all applicable legal and regulatory requirements at a level appropriate to the position that appropriate measures are in place to ensure this compliance.
- Be a point of contact and share relevant information to Underwriters and/or Quality & Governance team for customer service issues experienced / identified.
- At a level appropriate to the position, ensure that appropriate measures are in place to ensure this compliance.
- Carry out additional duties as assigned by the central Norwich team.
Skills, Knowledge & Experience
- Knowledge of Microsoft Office Suite, eg. Outlook, Excel, MS Word and ideally PowerPoint.
- Good interpersonal and communication skills.
- High levels of attention to detail.
- Self-motivated team player.
- Ability to use initiative for problem solving and independent working.
- Proactive and organized.
- Experience of following written instructions, data entry and document / draft reporting is advantageous.
- Previous experience of working in a Commercial / Corporate environment advantageous.
- 1-2 years of administration preferred but not required.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
CSC Administrator in Manchester employer: CNA Hardy
Contact Detail:
CNA Hardy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSC Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practice common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace CSC Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CSC Administrator role. Highlight your administrative skills and any experience with data entry or customer service. We want to see how you can bring your unique flair to our team!
Show Off Your Skills: Don’t forget to showcase your knowledge of Microsoft Office Suite! Mention specific examples of how you've used these tools in previous roles. We love a proactive and organised candidate, so let that shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Be enthusiastic and demonstrate your 'can do' attitude. We appreciate a personal touch, so feel free to share a bit about yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at CNA Hardy
✨Know Your Stuff
Make sure you understand the role of a CSC Administrator inside out. Familiarise yourself with the key responsibilities listed in the job description, especially around data entry and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your proficiency in Microsoft Office Suite during the interview. Be ready to discuss how you've used tools like Excel and Word in previous roles. If you have any examples of how you've improved processes or handled data entry efficiently, share those stories!
✨Demonstrate Your Attention to Detail
Since this role requires high levels of attention to detail, prepare to give examples of how you've ensured accuracy in your work. Whether it's double-checking documents or maintaining logs, showing that you take pride in your work can set you apart from other candidates.
✨Be Proactive and Engaging
During the interview, adopt a proactive attitude. Ask insightful questions about the team dynamics and how you can contribute to building relationships with Underwriters. This shows that you're not just looking for a job, but are eager to be an active part of the team.