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- Tasks: Manage vendor relationships and ensure timely claims processing.
- Company: CNA Hardy, a leading specialist in commercial insurance.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Join a top-tier company and make a real impact in the insurance industry.
- Qualifications: Strong organisational skills and experience in claims management.
- Other info: Opportunities for growth and innovation in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
Vendor Management
Working with claims operations area to ensure that accurate and timely vendor MI is available to all relevant stakeholders. Identify performance issue trends with vendors and proactively address with internal stakeholders. Leverage vendor relationships to organise training to support needs of claims operations.
Delegated Claims Management
Support the due diligence onboarding of new delegated claims administrators (DCAs). Support the renewal of delegated claims arrangements. Responsible for bordereau management process including: intake, accuracy and timeliness. Review the performance of delegated claims administrators and escalating identified issues accordingly. Oversight and management of loss funds (including annual auditing) to ensure best practices are followed and issues are quickly identified and remedied. Supporting DA suppliers to resolve any identified performance concerns.
Quality and Audit (peer/internal/external)
Co-ordination of delegated and expert audits. Reviewing outcome of vendor audit process and management of claims actions and performance plans/improvement measures.
Reporting to: Senior Claims Specialist (Vendor)
Skills, Knowledge & Experience
- Organisation skills
- Stakeholder management skills
- Excel skills
- Prior experience managing bordereau
- Knowledge of delegated authority
- Understanding of claims process and the role vendors play
- Customer focused
- Claims handling experience in a variety of lines of business (both first and third party) would be advantageous.
- Interest in process improvement and automation
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
Claims Vendor Analyst in Manchester employer: CNA Hardy
Contact Detail:
CNA Hardy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Vendor Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research CNA Hardy and understand their approach to vendor management and claims processes. We want you to show them that you’re not just another candidate, but someone who truly gets their business and can contribute to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Claims Vendor Analyst position!
We think you need these skills to ace Claims Vendor Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Claims Vendor Analyst role. Highlight your experience with vendor management and claims processes, and don’t forget to showcase your organisation skills and Excel expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your interest in process improvement and how you can leverage vendor relationships to enhance claims operations.
Showcase Relevant Experience: When detailing your work history, focus on your experience with bordereau management and any previous roles involving delegated claims administrators. This will show us that you understand the ins and outs of the job!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at CNA Hardy
✨Know Your Vendors
Before the interview, make sure you research the vendors relevant to the claims operations area. Understand their performance metrics and any recent trends in vendor management. This will help you demonstrate your knowledge and show that you're proactive about addressing performance issues.
✨Showcase Your Organisation Skills
Since this role requires strong organisation skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured timely delivery of vendor MI to stakeholders.
✨Highlight Your Stakeholder Management Experience
Think of specific instances where you've effectively communicated with internal stakeholders or vendors. Be prepared to explain how you built those relationships and resolved any performance concerns, as this will be crucial for the role.
✨Demonstrate Your Interest in Process Improvement
The job description mentions an interest in process improvement and automation. Come prepared with ideas or examples of how you've contributed to improving processes in previous roles. This shows that you're not just focused on maintaining the status quo but are eager to enhance efficiency.
