Business Relationship Director in Manchester

Business Relationship Director in Manchester

Manchester Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
CNA Hardy

At a Glance

  • Tasks: Lead strategic partnerships and drive high-impact outcomes across business units.
  • Company: CNA Hardy, a leading specialist in commercial insurance with a dynamic culture.
  • Benefits: Flexible hybrid working, competitive pay, and growth opportunities through mentoring.
  • Other info: Join a diverse team that values individuality and continuous improvement.
  • Why this job: Make a real impact in a challenging environment where your voice matters.
  • Qualifications: Strong business acumen and proven stakeholder management skills required.

The predicted salary is between 70000 - 90000 £ per year.

At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry. We exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.

The Role

We are currently hiring for a Business Relationship Director in our London office. This is a senior, highly strategic role responsible for partnering with key business areas including Claims, Finance and Actuarial/Risk, ensuring that IT & Operations delivers aligned, high-impact outcomes.

What You’ll Be Doing:

  • Strategic partnership: Act as the primary point of contact between business units and IT & Operations, aligning technology delivery with business goals.
  • Stakeholder engagement: Build and influence strong relationships with senior business leaders, ensuring alignment on priorities, strategy and outcomes.
  • Demand shaping: Identify, prioritise and develop high-value business initiatives, supporting business case development and solution design.
  • Service delivery oversight: Ensure optimal service levels across IT & Operations, acting as an escalation point and resolving performance or service challenges.
  • Leadership & collaboration: Lead cross-functional teams, bringing together business and technical stakeholders to deliver solutions and improvements.
  • Communication & reporting: Provide regular updates to senior leadership on plans, performance and operational outcomes across assigned areas.
  • Innovation & insight: Monitor industry trends and recommend innovative solutions to enhance operational and business performance.

What We’re Looking For:

  • Business acumen: Strong understanding of insurance operations, business processes and strategic priorities.
  • Technology awareness: Knowledge of IT capabilities and how to leverage them to deliver business value.
  • Stakeholder management: Proven ability to influence and build credibility with senior leaders across business and technology functions.
  • Communication skills: Ability to translate complex technical concepts into clear, business-friendly language.
  • Strategic thinking: Experience advising at senior level, shaping direction and influencing key decisions.
  • Delivery focus: Strong programme and project management capability, with experience handling multiple priorities.
  • Relationship building: Ability to establish trust and collaboration across functions in a matrix environment.
  • Continuous improvement mindset: Awareness of market trends and ability to bring forward innovative ideas and solutions.

Why Join CNA Hardy?

Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. Our employees and their families are important to us. That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success. We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.

The Company

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.

Business Relationship Director in Manchester employer: CNA Hardy

CNA Hardy is an exceptional employer that fosters a dynamic and inclusive work environment in London, where every employee has the opportunity to grow, lead, and make a meaningful impact. With a strong focus on professional development, flexible hybrid working arrangements, and a competitive benefits package, we empower our team members to thrive while contributing to the success of our clients and communities. Join us to be part of a forward-thinking company that values your voice and supports your aspirations.

CNA Hardy

Contact Details:

CNA Hardy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Relationship Director in Manchester

Dive Into Corporate Strategy Communities

Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!

Attend Industry Conferences and Events

Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like CNA Hardy!

Showcase Your Strategy Skills

Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.

Apply Directly Through Our Website

Don’t forget to apply for the Business Relationship Director position at CNA Hardy via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.

We think you need these skills to ace Business Relationship Director in Manchester

Strategic Partnership
Stakeholder Engagement
Demand Shaping
Service Delivery Oversight
Leadership
Collaboration
Communication Skills

Some tips for your application 🫡

Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at CNA Hardy.

Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to CNA Hardy’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.

Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!

Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!

How to prepare for a job interview at CNA Hardy

Master the Numbers

Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!

Know Your Frameworks

Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to CNA Hardy. This shows we’re not just theory-happy but can articulate our practical application.

Engage in Strategic Conversations

In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at CNA Hardy. This will demonstrate our passion and proactive approach to the field.

Showcase Relevant Experience

Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to CNA Hardy.