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For Companies At a Glance
- Tasks: Lead process improvements and drive operational excellence across the organisation.
- Company: CNA Hardy, a top specialist in commercial insurance with innovative solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by optimising operations and enhancing performance in a leading company.
- Qualifications: Experience in insurance operations and expertise in Lean/CI/OPEX methodologies.
- Other info: Join a collaborative team focused on continuous improvement and career growth.
The predicted salary is between 48000 - 72000 £ per year.
To own the operating model, process efficiency and strategy across CNA Hardy. Driving improved performance and continuous improvement measured via our KPIs, whilst instilling the discipline and integrity through adherence to our Core Principles and Procedures.
Key Responsibilities
- Implement standard Operational Excellence methodologies and practices to drive continuous improvement initiatives.
- Lead operational excellence team to ensure successful delivery of end to end process improvements.
- Lead workstreams focused on business analysis and process improvement.
- Use analytical skills to provide trends as well as identify emerging patterns/exceptions and benchmark against market.
- Work with Underwriting Operations team and others to create, implement and then continually improve a control framework and reporting oversight that aligns to consistent monitoring of the controls for the Underwriting Operations department.
- Working with the broader organisation to ensure continuous improvement of data completeness and accuracy, ensuring that the data and MI aligns to requirements for portfolio management, improved insights and operational performance oversight.
- Liaise closely with management team to identify and drive cost benefit.
- Work with Business Change team to identify and prioritise IT related changes.
- Meet all reporting/governance requirements including Lloyd's Minimum Standards, Conduct Risk and Solvency II.
- Keep abreast of new products/initiatives and provide recommendation, as well as driving the implementation and onboarding.
- Drive the implementation and execution of new and improved processes.
- Develop resource and triage modelling enabling Underwriting Operations Leadership team to identify resource requirements.
- Work closely with Data & Analytics team to develop and enhance reporting driving increased performance and cost benefit.
- May perform additional duties as assigned.
Skills, Knowledge & Experience
- Experience in Insurance Underwriting Operations optimisation and in-depth knowledge of multiple Lean / CI / OPEX methodologies.
- Excellent stakeholder management at all levels.
- Understanding of business objectives and the market in which we operate.
- Intellectual curiosity.
- Ability to plan and organise own role effectively.
- Understanding of Insurance Operations practices and procedures.
- Demonstrated analytical and problem-solving skills.
- Effective communication skills.
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
Senior Operational Excellence Consultant in London employer: CNA Hardy
Contact Detail:
CNA Hardy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operational Excellence Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at CNA Hardy. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational excellence. Think about how your experience aligns with their needs and be ready to share specific examples of your past successes.
✨Tip Number 3
Show off your analytical skills! Bring data or case studies to the interview that demonstrate your ability to identify trends and improve processes. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at CNA Hardy.
We think you need these skills to ace Senior Operational Excellence Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Operational Excellence Consultant role. Highlight your experience in insurance underwriting operations and any relevant methodologies you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how your background makes you a perfect fit for CNA Hardy. Don't forget to mention specific achievements that demonstrate your analytical and problem-solving skills.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used analytical skills in past roles. Whether it's identifying trends or improving processes, we want to see how you can bring value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CNA Hardy
✨Know Your Operational Excellence Methodologies
Make sure you brush up on Lean, Continuous Improvement, and Operational Excellence methodologies. Be ready to discuss how you've applied these in past roles, especially in insurance underwriting operations. This will show your depth of knowledge and practical experience.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've identified trends or exceptions in data. Think about how you benchmarked against market standards and the impact it had on performance. This will highlight your ability to drive improvements.
✨Engage with Stakeholders
Stakeholder management is key for this role. Come prepared with examples of how you've successfully liaised with various teams to implement process improvements. Highlight your communication skills and how you’ve navigated different levels of an organisation.
✨Understand the Regulatory Landscape
Familiarise yourself with Lloyd's Minimum Standards, Conduct Risk, and Solvency II requirements. Being able to discuss how you ensure compliance while driving operational excellence will set you apart as a candidate who understands the bigger picture.
