At a Glance
- Tasks: Lead governance and improvement in claims operations, optimising processes and driving efficiency.
- Company: CNA Hardy, a leader in the insurance industry with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team in London or Manchester with excellent career advancement potential.
- Why this job: Make a real impact by enhancing claims processes and driving operational excellence.
- Qualifications: Strong Excel skills and awareness of regulatory requirements are essential.
The predicted salary is between 56700 - 69300 £ per year.
CNA Hardy is recruiting a Claims Operations Manager to oversee governance and continuous improvement across claims processes in London or Manchester.
The role focuses on optimizing operations, audits, and remediation actions while driving efficiency and reducing leakage.
You will lead supplier governance, subrogation, and recoveries, and report on management information to build capability across the Claims function.
Strong Excel skills and regulatory awareness are essential.
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Hybrid Claims Operations Lead – Governance & Improvement employer: CNA Hardy
CNA Hardy is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises collaboration and professional growth. Employees benefit from comprehensive training programs and opportunities for career advancement, all while being part of a supportive team dedicated to delivering outstanding service to clients and brokers. With a focus on innovation and excellence, working here means being part of a forward-thinking organisation that values your contributions and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Claims Operations Lead – Governance & Improvement
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like CNA Hardy). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like CNA Hardy. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Hybrid Claims Operations Lead – Governance & Improvement
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at CNA Hardy.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at CNA Hardy. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at CNA Hardy
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at CNA Hardy to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at CNA Hardy, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding CNA Hardy's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
