At a Glance
- Tasks: Lead business and technology change initiatives, ensuring effective delivery of solutions.
- Company: Join CNA Hardy, a top commercial insurance provider with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Work across multiple projects and enjoy excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your analytical skills.
- Qualifications: 5+ years as a Senior Business Analyst with strong SQL and data analysis skills.
The predicted salary is between 51750 - 63250 £ per year.
The Senior Technical Business Analyst is responsible for the successful delivery of business and technology change initiatives across CNA Hardy. The role combines traditional business analysis disciplines with strong technical, data and integration analysis capabilities to ensure the effective design and delivery of business solutions.
In addition to leading requirements elicitation and business process analysis activities, the Senior Technical Business Analyst operates confidently across business, data and technical domains. The role works closely with business stakeholders, architects, developers, data engineers, third-party vendors and project teams to define, analyse and deliver complex technology solutions.
The Senior Technical Business Analyst is expected to lead analysis activities on large programmes involving multiple analysts, coordinating and overseeing their work to ensure alignment with project objectives, delivery timelines and business outcomes. The role requires expertise in areas including business process design, systems integration, API analysis, data mapping, data migration, solution design support, business rule definition and test strategy development.
The successful candidate will be equally comfortable engaging with senior business stakeholders and technical delivery teams. A flexible and adaptable approach is essential. The role holder will frequently work across multiple projects, programmes and workstreams simultaneously, balancing competing priorities while maintaining a focus on business value and delivery excellence.
Leading by example, the Senior Technical Business Analyst is committed to excellence in analysis practices, continuous improvement and the development of junior team members. The role supports initiatives delivered by the Transformation & Projects team, often involving multiple internal departments and third-party suppliers. The scope of the role encompasses all CNA Hardy European offices and may require occasional travel.
- Business Analysis & Solution Delivery: Define and execute an appropriate business analysis approach tailored to project objectives and desired outcomes. Analyse business problems, opportunities and requirements and translate them into structured artefacts suitable for both business and technical audiences. Challenge proposed solutions to ensure they align with CNA Hardy's strategic objectives, risk appetite and target operating model. Break down complex business and technical concepts into clear and actionable deliverables. Maintain traceability between business objectives, requirements, solution designs, testing activities and delivered outcomes. Produce business cases, impact assessments and cost-benefit analyses as required.
- Technical Analysis & Integration: Define and document functional and non-functional requirements for system integrations, APIs and data exchange interfaces. Review and validate technical designs to ensure alignment with business requirements. Support solution design activities by providing business, process and data analysis expertise. Assist in identifying technical dependencies, risks and impacts across systems and workstreams.
- Data Analysis, Mapping & Migration: Perform data analysis activities including data profiling, data validation, data quality assessment and business rule analysis. Support data migration projects through data mapping, reconciliation planning, migration validation and business sign-off activities. Utilise SQL and other analytical tools to investigate issues, validate requirements and support solution delivery. Collaborate with technical teams to ensure data structures, transformations and business rules are accurately implemented.
- Programme & Project Delivery: Work closely with Project Managers and Programme Managers to ensure initiatives remain on scope, on budget and aligned to strategic objectives. Coordinate analysis activity across multiple concurrent projects, workstreams and programmes. Identify and manage dependencies, assumptions, risks and issues relating to analysis deliverables. Provide analysis leadership on large-scale initiatives involving multiple analysts and delivery teams. Support planning, estimation and prioritisation activities. Ensure consistency of analysis standards, deliverables and best practices across projects.
- Testing, Change & Transition: Coordinate user involvement throughout the delivery lifecycle, from initial analysis through to implementation and post-go-live support. Support test strategy definition, test scenario creation and user acceptance testing activities. Assist in developing training materials and supporting business readiness activities. Support change adoption and implementation activities where required. Act as a role model for analysis delivery excellence. Contribute to the continuous improvement of business analysis standards, techniques and methodologies. Provide regular updates to management on progress, risks, issues and achievements.
Essential: Minimum 5 years' experience in a Senior Business Analyst or Technical Business Analyst role. Professional Business Analysis qualification (e.g. Proven experience delivering technology-enabled change within Agile, Waterfall and hybrid delivery environments. Extensive experience working across the full software development lifecycle. Demonstrable experience defining business, functional and non-functional requirements. Experience working on large-scale transformation programmes involving multiple workstreams and stakeholder groups. Experience working simultaneously across multiple projects with competing priorities and deadlines.
Technical & Data Skills: Strong SQL skills with the ability to interrogate, validate and analyse complex datasets. Strong understanding of relational databases, data structures and data modelling concepts. Experience reviewing API contracts, JSON and XML payloads and technical design documentation. Strong data mapping skills, including source-to-target mapping and business rule definition. Experience supporting data migration activities, including reconciliation, validation and business sign-off. Ability to effectively bridge communication between technical teams and business stakeholders.
Leadership & Delivery Skills: Ability to lead analysis workstreams and coordinate the activities of multiple analysts. Experience managing analysis risks, issues, assumptions and dependencies. Ability to produce high-quality documentation for both business and technical audiences.
Desirable: Experience within the Lloyd's, London Market or commercial insurance sector. Experience of insurance platforms, underwriting systems, policy administration systems or claims systems. Exposure to data warehousing, analytics and reporting platforms. Naturally collaborative with strong relationship-building skills. Flexible and willing to work across multiple projects, technologies, business domains and delivery teams as business priorities evolve.
The Company: CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. Coverage is available to businesses of all sizes for domestic, international and global exposures.
Summary: Location: London, UK Type: Full time
Resilience Senior Business Analyst in London employer: CNA Financial
CNA Hardy is an exceptional employer that fosters a dynamic and inclusive work environment in London, where every employee has the opportunity to grow, lead, and make a meaningful impact. With a strong focus on professional development, flexible hybrid working arrangements, and a competitive benefits package, we ensure that our team members feel valued and supported in their career aspirations. Join us to be part of a forward-thinking company that prioritises collaboration and innovation in the reinsurance sector.
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We think you need these skills to ace Resilience Senior Business Analyst in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at CNA Financial, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at CNA Financial
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with CNA Financial’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.