Business Process Management Specialist in London

Business Process Management Specialist in London

London Full-Time On-site
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At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry.We exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.The RoleWe are currently hiring for a Portfolio Management & Solutions Consultant within our Portfolio Solutions & Strategic Portfolio Management function. You will turn complex portfolio and performance data into clear, actionable insight, helping optimise underwriting portfolios, assess Portfolio Solutions opportunities and support informed decision making across the business.Drive portfolio performance: Apply the portfolio management framework across CNA Hardy’s underwriting portfolios, monitoring performance against plan, identifying emerging trends and supporting timely management action.Translate advanced analytics, AI-enabled insights and performance data into clear recommendations and constructive challenge for underwriting and portfolio decisions.Develop management information, performance metrics, committee papers and executive materials that improve visibility, oversight and senior decision making.Work with business stakeholders, coverholders and facility lead markets to establish robust data, effective workflows and consistent analytical approaches, while supporting regulatory interactions with Lloyd’s of London.Strong knowledge of general insurance portfolio performance, underwriting lifecycles, operating models, governance and business planning; Typically at least 10 years’ experience in insurance, including business partnering with diverse functions such as Underwriting, Delegated Underwriting, Operations and IT.Confident working with large volumes of data across multiple systems, with advanced proficiency in reporting applications and analytical methodologies.Excellent stakeholder management and communication skills, with the credibility to explain complex insights, challenge constructively and build alignment across technical and non-technical audiences.A commercial, professional approach with the ability to resolve significant problems, manage competing priorities, guide multidisciplinary projects and deliver accurate outcomes within relevant legal and regulatory requirements. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives.That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success. We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential. The CompanyCNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. Coverage is available to businesses of all sizes for domestic, international and global exposures.SummaryLocation: London, UKType: Full time

Business Process Management Specialist in London employer: CNA Financial

CNA Hardy is an exceptional employer that fosters a dynamic and inclusive work environment in London, where every employee has the opportunity to grow, lead, and make a meaningful impact. With a strong focus on professional development, flexible hybrid working arrangements, and a competitive benefits package, we ensure that our team members feel valued and supported in their career aspirations. Join us to be part of a forward-thinking company that prioritises collaboration and innovation in the reinsurance sector.

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Contact Details:

CNA Financial Recruitment Team