At a Glance
- Tasks: Manage customer accounts, drive growth, and identify new opportunities.
- Company: Dynamic tech company focused on employee safety with a supportive culture.
- Benefits: Competitive salary, uncapped bonuses, hybrid working, and career development.
- Other info: Great Place to Work® with clear paths for career progression.
- Why this job: Join a market leader and make a real impact in a growing sector.
- Qualifications: Experience in account management or customer-facing roles is essential.
The predicted salary is between 36000 - 38000 £ per year.
Salary £36K - £38K plus commission - hybrid working
Are you the type of Account Manager who spots opportunities others miss and enjoys turning existing customer relationships into long-term commercial success? Our client, a private equity-backed technology business employing over 100 people and serving thousands of customers across the UK and internationally, has exclusively partnered with CN Sales Recruitment to appoint an Internal Account Manager as part of its continued growth plans.
Operating within the rapidly growing employee safety technology sector, this is a fantastic opportunity to join a market-leading organisation that continues to invest heavily in its people, products and future growth. Due to expansion and internal progression within the commercial team, they are now looking to add ambitious talent to an already successful account management function.
Working with an established portfolio of approximately 150 customer accounts, your focus will be on retaining revenue, identifying white-space opportunities and driving account growth through consultative customer engagement. You'll analyse customer activity, review account health, manage renewals and uncover opportunities to expand product adoption across existing organisations. Customers range from NHS Trusts, local authorities and housing associations through to commercial businesses, retailers and service providers, creating a highly varied and interesting customer base.
Success in the role comes from combining relationship management, commercial curiosity and data-driven account planning to generate pipeline and deliver sustainable revenue growth. We are keen to speak with individuals who have experience within Account Management, Customer Success, Internal Sales or customer-facing commercial roles and are looking to take the next step in their career. You may have gained experience within SaaS, technology services, managed services, subscription-based businesses or other environments where customer retention and growth are key objectives.
More important than sector background is your ability to build credibility with customers, identify opportunities and proactively manage multiple priorities. This role will particularly appeal to ambitious individuals with one to five years of experience who are looking to accelerate their career whilst developing broader commercial account management skills.
In return, you'll join a collaborative and supportive culture that genuinely invests in employee development, career progression and recognition. The business has been recognised as a Great Place to Work®, offers hybrid working, uncapped bonus potential, structured training and development programmes, quarterly High Achievers incentives and an annual Presidents Club for top performers. Base salary is £35,000-£38,000 with an additional £12,000 uncapped OTE, alongside a comprehensive benefits package and clear progression opportunities into senior and strategic account management positions.
To find out more, apply now.
Internal Account Manager in Surrey employer: CN Sales Recruitment LTD
Join a dynamic and innovative technology business that prioritises employee growth and development, offering a collaborative work culture and hybrid working options. With a strong focus on career progression, you'll benefit from structured training programmes, uncapped bonus potential, and recognition through initiatives like the Presidents Club for top performers. This is an exciting opportunity to work with a diverse customer base while contributing to the success of a market leader in the employee safety technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Internal Account Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its customer base. Understand their products and how they fit into the employee safety tech sector. This will help you showcase your commercial curiosity and relationship management skills during the chat.
✨Tip Number 3
Practice your consultative selling approach! Think about how you can engage with potential customers and identify their needs. Role-playing with a friend can help you refine your pitch and boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to get noticed!
We think you need these skills to ace Internal Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Internal Account Manager role. Highlight your achievements in account management, customer success, or any relevant commercial roles to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your ability to spot opportunities and drive account growth!
Showcase Your Data Skills:Since this role involves analysing customer activity and managing account health, make sure to highlight any experience you have with data-driven decision-making. We love candidates who can combine commercial curiosity with analytical skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at CN Sales Recruitment LTD
✨Know Your Numbers
Before the interview, brush up on key metrics related to account management. Be ready to discuss how you've driven revenue growth or improved customer retention in your previous roles. This shows you understand the commercial side of account management and can back it up with data.
✨Research the Company
Dive deep into the company’s background, especially their products and services in the employee safety technology sector. Understanding their customer base, including NHS Trusts and local authorities, will help you tailor your responses and demonstrate your genuine interest in their mission.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult customer or identifying growth opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and consultative approach.
✨Show Your Curiosity
During the interview, ask insightful questions about the company's growth plans and how they measure account success. This not only shows your enthusiasm for the role but also highlights your commercial curiosity, which is crucial for an Internal Account Manager.
