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For Companies At a Glance
- Tasks: Lead a dynamic service team and drive growth across a UK-wide service portfolio.
- Company: Market-leading service provider with a focus on innovation and client satisfaction.
- Benefits: Car allowance, pension, generous holiday, and performance incentives.
- Why this job: Join a strategic role that impacts major global tech and financial institutions.
- Qualifications: Degree educated with proven leadership in technical service teams.
- Other info: Based in London/South East with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Job Details
Strategic, client facing leadership of a £m UK wide service business, responsible for the sales, delivery and growth of a market leading service to end-users including global tech companies, financial institutions, CNI and other enterprise systems stakeholders. Management of a team of staff.
Degree educated (or equivalent) Candidates must demonstrate a successful track record of leading and growing a technical service team, developing both sales and operational delivery, with a deep understanding of pricing, margins and P&L management. The role calls for well developed customer facing skills, internal and external communication expertise and commercial acumen.
£k car allowance, % MIP, Pension, weeks holiday.
London/South East
Service Director employer: cms
Contact Detail:
cms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with global tech companies or financial institutions. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to meet potential employers, be ready to share specific examples of how you've successfully led and grown a technical service team. Numbers speak volumes, so don’t shy away from mentioning your achievements in sales and operational delivery.
✨Tip Number 3
Prepare for the interview by researching the company’s service portfolio. Understand their pricing strategies and P&L management. This will not only impress them but also help you articulate how you can drive growth and ensure successful delivery across their services.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Service Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Director. Highlight your experience in leading technical teams and managing P&L, as well as any relevant achievements in sales and operational delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-facing skills and commercial acumen. Don’t forget to mention why you’re excited about working with us at StudySmarter.
Showcase Your Leadership Style: In your application, give examples of how you've successfully led teams in the past. We want to see your approach to developing talent and driving growth within a technical service environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at cms
✨Know Your Numbers
As a Service Director, you'll need to demonstrate your understanding of pricing, margins, and P&L management. Brush up on key financial metrics relevant to the role and be ready to discuss how you've successfully managed these in past positions.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading and growing technical service teams. Think about specific challenges you've faced and how you motivated your team to achieve success. This will show your potential employer that you can drive growth effectively.
✨Understand the Client Landscape
Familiarise yourself with the types of end-user stakeholders mentioned in the job description, such as global tech companies and financial institutions. Be prepared to discuss how your previous experiences align with their needs and how you can add value to their operations.
✨Communicate Clearly and Confidently
Since this role requires strong customer-facing skills, practice articulating your thoughts clearly. Use concise language and be confident in your delivery. Consider doing mock interviews with a friend to refine your communication style before the big day.
