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- Tasks: Provide expert maintenance and repair for CCTV, intruder, and access control systems.
- Company: Join a leading security solutions provider with a focus on customer service.
- Benefits: Competitive pay, overtime opportunities, and ongoing training for personal development.
- Why this job: Make a difference in security while developing your technical skills in a dynamic environment.
- Qualifications: NVQ in Electronic Security or equivalent experience required.
- Other info: Enjoy a collaborative team atmosphere with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of a variety of CCTV, Intruder, Access Control Systems and other security solutions, including some installation and commissioning. The main challenges of the job are deadline pressures, demand for thoroughness, customer service skills, and root cause analysis on faults to meet the business requirements.
Job Responsibilities/Essential Functions:
- Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large multi-site installations with PC Based Digital Recorders.
- Have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
- Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (order submission, stock control, timesheet submission, job closing, etc.).
- Travel between sites during the working day.
Skills, Qualifications and Competencies:
- NVQ in Electronic Security or equivalent proven experience.
- Knowledge of Access control / CCTV / Intercom / Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Good knowledge of Health and Safety.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End).
Terms and Conditions:
- Requirements for overtime, call-out.
- Optional overtime on Sunday, contractual call-out rota subject to Working Regulations Opt Out.
- Specifications for breaks/lunch minutes unpaid lunch break.
- Basic Pay (range) – (subject to experience and training credentials).
- Standard Hours (FTE).
- Overtime x Reiss Gordon.
Security Systems Service Engineer employer: cms
Contact Detail:
cms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems Service Engineer
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meetups related to security systems. You never know who might be looking for someone with your skills, and a friendly chat can go a long way.
✨Tip Number 2
Show off your skills! If you have a portfolio of past projects or case studies, bring them along to interviews. Demonstrating your hands-on experience with CCTV, access control, and other systems can really set you apart.
✨Tip Number 3
Be ready for technical questions! Brush up on your knowledge of fault finding and repairs in security systems. Employers love candidates who can think on their feet and solve problems on the spot.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Security Systems Service Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical expertise in security systems, especially CCTV and access control. We want to see how your experience aligns with the job description, so don’t hold back on showcasing your knowledge!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This will help us see that you’re a great fit for the team!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share a bit about yourself and why you’re passionate about security systems. We want to know the real you behind the qualifications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at cms
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting you've done. This will show that you’re not just familiar with the systems but can also handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to solve a customer's problem or how you handled difficult situations. This will demonstrate your ability to meet customer expectations.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on your knowledge of PC/network-based systems, fibre optics, and LAN/WAN networks. You might be asked to troubleshoot a hypothetical scenario, so practice explaining your thought process clearly and confidently.
✨Demonstrate Team Collaboration
This job requires working closely with other engineers and departments. Prepare to discuss how you've collaborated in the past, whether in team meetings or on projects. Highlight your communication skills and willingness to contribute to team goals, as this will show you're a team player.
