IT Infrastructure Specialist

Join our dynamic technology team as an Infrastructure Specialist, where you’ll play a pivotal role in architecting, maintaining, and optimising our enterprise IT infrastructure. This position offers an exciting opportunity to work with cutting-edge technologies while ensuring the backbone of our organisation remains robust, secure, and scalable.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

We are seeking a skilled and proactive Infrastructure Specialist to lead the support, maintenance, and continuous improvement of our organisation’s critical IT infrastructure. This role is essential in ensuring the security, availability, stability, and performance of both on-premises and cloud environments while driving innovative projects that enhance scalability and operational efficiency.

In this role, you can expect to get involved in a variety of work including:

Infrastructure Management & Operations

• Manage and support enterprise IT infrastructure including Windows/Linux servers, networking, storage (NetApp ONTAP), Citrix, VMware, and cloud platforms (Azure, Windows 365).

• Administer and optimize virtual environments and multi-cloud services to ensure performance, reliability, and scalability.

Backup, Recovery & Business Continuity

• Design and maintain robust backup and disaster recovery solutions using Commvault, Rubrik, and Zerto.

• Ensure data protection and business continuity through regular testing and compliance with RTO/RPO targets.

System Optimisation & Automation

• Implement scalable infrastructure aligned with business needs, leveraging automation for patching, monitoring, and routine tasks.
• Conduct capacity planning and performance tuning across systems and platforms.

Incident Response & Support

• Monitor infrastructure health, resolve incidents, and perform root cause analysis to prevent recurrence.

• Participate in a 24/7 on-call rotation and provide timely after-hours support when required.

Collaboration & Documentation

• Work closely with internal teams on IT projects, cloud migrations, and compliance initiatives.

• Maintain accurate technical documentation, SOPs, and system architecture diagrams.

About you

Technical Skills & Experience

• Operating Systems: Strong experience with Windows Server and Linux.

• Virtualization: Expertise in VMware vSphere, including vCenter and ESXi host configuration.

• Cloud Platforms: Hands-on Azure experience (VMs, storage, networking, policies, AAD, and cost management); exposure to multi-cloud environments (AWS/GCP) is a plus.

• Storage & Backup: Working knowledge of NetApp ONTAP, SAN/NAS, CIFS/NFS, Snap technologies, and enterprise backup tools (Commvault, Rubrik, Zerto).

• VDI: Experience with Citrix Virtual Apps and Desktops (XenApp/XenDesktop) and Windows 365 Cloud PC administration.

• Networking: Solid foundation in TCP/IP, VLANs, DNS, DHCP, VPNs, and SNMP.

• Automation & Monitoring: Familiarity with scripting, containerization, monitoring tools, and infrastructure-as-code is desirable.

Soft Skills & Attributes

• Excellent problem-solving and troubleshooting skills.

• Strong communication and teamwork, with experience collaborating across departments.

• High attention to detail and a commitment to quality and continuous improvement.

• Ability to manage priorities and deliver under pressure in fast-paced environments.

Education & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field — or equivalent professional experience.

• 3+ years in infrastructure engineering or system administration roles.

• Experience managing enterprise-scale IT infrastructure and cloud environments.

• Preferred certifications: CCNA/CCNP, MCSA/MCSE, VCP-DCV, Azure Administrator/Architect, CCA-V, CCP-V.

What\’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leav

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us. In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field.

As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.

When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break.

We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.

We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact a member of the Talent Acquisition team at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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