At a Glance
- Tasks: Manage debtors, enhance client relationships, and improve processes for efficiency.
- Company: CMS, an inclusive employer supporting the LGBTQ+ community.
- Benefits: Ongoing training, professional development, and a supportive work environment.
- Other info: Flexible approach with opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in credit control.
- Qualifications: Knowledge of credit control, MS Excel proficiency, and strong communication skills.
The predicted salary is between 30000 - 32000 £ per year.
This job is with CMS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
In this role, you can expect to get involved in a variety of work including:
- Supporting a Practice Group in the management of the Firm's debtors whilst maintaining good client relationships
- Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation
- Assist in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs
- Assist in identifying and implementing process improvements that maximise efficiency and effectiveness
- Assist in identifying and executing ways to develop and enhance relationships with clients
- Enforcement of CMS credit policies including query resolution and treatment of bad/doubtful debt
- Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines
- Liaise with external and internal clients to progress payment of invoices
- Handle client queries, escalating to the Practice Group or Partner as required
- Engage in discussions with the Practice Group team on debtor issues
- Maintain up to date bad and doubtful debt provisions
- Work with the Debt Recovery Team in minimising overdue debt
- Account reconciliations to ensure correct allocation of Funds received
- Production of manual statements
About you
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role you must meet the following skills and experience:
- Knowledge of credit control process
- Knowledge of a legal billing system would be beneficial
- Proficient in MS Excel and Word
- Excellent written and verbal communication skills with the ability to communicate at all levels
- Analytical skills to resolve queries
- Shows flexibility in approach
- Works to given time frames and anticipates likely workflows
- Account management desirable but not essential
Salary: Negotiable
Credit Controller employer: cms
CMS is an exceptional employer that champions inclusivity and diversity, making it a welcoming environment for all employees, including those from the LGBTQ+ community. With a strong commitment to professional development, you will have access to ongoing training and growth opportunities, ensuring you thrive in your role as a Legal Operations Transformation Manager. The collaborative work culture fosters teamwork and innovation, allowing you to contribute meaningfully to impactful projects while enjoying the benefits of a supportive and dynamic workplace.
