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- Tasks: Join the service transformation team to implement process improvements and system upgrades.
- Company: Dynamic firm focused on innovation and collaboration in the legal industry.
- Benefits: Competitive salary, flexible working, generous holiday, and private medical insurance.
- Other info: Ongoing training and development opportunities to help you thrive from day one.
- Why this job: Make a real impact by enhancing finance operations and supporting organisational change.
- Qualifications: Knowledge of the legal industry and finance operations; strong communication and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Service Transformation Analyst
CMS UK in Greater London seeks a Service Transformation Analyst on a 12‑month fixed‑term basis. The role will support the service transformation team in implementing process improvements, system enhancements and upgrades within the finance and accounting workstreams.
Responsibilities
- Collaborate with stakeholders to ensure smooth transition during organisational change.
- Implement business process and system improvements, focusing on finance & accounting.
- Maintain comprehensive knowledge of regulatory standards (VAT / SRA compliance) and current finance and risk processes.
- Support the Finance Operations team in routine activities, ensuring best practices, efficiency and effectiveness.
- Prepare project‑related documentation, including process maps, training guides and manuals.
- Collaborate with business users, support functions and external parties to gather, review and analyse information and functional requirements.
- Engage in multiple initiatives simultaneously as required.
- Conduct data analysis to track and report project progress.
- Facilitate meetings with stakeholders across the business and third parties, both remotely and in person.
- Prepare and deliver training sessions for support functions and business users; assist IT trainers when needed.
- Undertake additional duties as assigned by the Service Transformation Manager or other Finance Operations management.
Qualifications & Experience
- Essential: In‑depth knowledge of the legal industry and its operational model.
- Essential: Comprehensive understanding of working capital and finance operations within a finance and accounting role.
- Preferred: Prior experience in a similar finance role.
- Preferred: Proven experience advising senior management.
- Desirable: Familiarity with Elite 3E software.
Required Skillsets
- Ability to work collaboratively as part of a team.
- Effective communication skills (verbal and written) to build strong, trusted relationships with key stakeholders.
- Strong organisational skills to adhere to project methodologies.
- High attention to detail.
- Calm and focused under pressure.
- Competence in meeting deadlines within short timeframes.
- Proficient analytical skills and ability to make informed decisions.
- Flexibility with the capability to multitask.
Benefits
- Competitive basic salary (reviewed annually).
- Flexible, hybrid working policy.
- Generous bonus scheme.
- Up to 25 days holiday (rising to 28 days with service).
- Holiday exchange scheme.
- Private medical insurance.
- Enhanced parental leave.
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
Please note that we have a preferred agency panel in place. Only applications submitted via the portal will be accepted.
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Service Transformation Analyst employer: CMS UK
Contact Detail:
CMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transformation Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in finance and service transformation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their service transformation goals.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to articulate your thoughts clearly is key. Consider mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Transformation Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in finance and service transformation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since effective communication is key for this role, use your application to demonstrate your ability to convey complex information clearly. Whether it’s through your writing style or examples of past experiences, let us see your communication prowess!
Highlight Your Teamwork Experience: We love a team player! Share examples of how you’ve collaborated with others in previous roles, especially during times of change. This will show us that you can work well within our service transformation team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CMS UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the legal industry and its operational model. Familiarise yourself with finance operations, especially working capital, as this will be crucial in demonstrating your understanding during the interview.
✨Showcase Your Collaboration Skills
Since the role involves working closely with stakeholders, be prepared to discuss examples of how you've successfully collaborated in the past. Think about specific projects where you facilitated smooth transitions or implemented process improvements.
✨Prepare for Data Analysis Questions
Expect questions that assess your analytical skills. Be ready to talk about how you've conducted data analysis in previous roles, including any tools or methodologies you used to track and report progress effectively.
✨Practice Your Communication
Effective communication is key in this role. Prepare to demonstrate your verbal and written communication skills by discussing how you've engaged with senior management or delivered training sessions in the past. Consider practising with a friend to refine your delivery.