Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver exciting marketing projects while collaborating with a dynamic team.
- Company: Join a leading professional services firm with a focus on innovation.
- Benefits: Enjoy a competitive salary, flexible working, generous holidays, and private medical insurance.
- Why this job: Make a real impact by driving change and improving efficiency in marketing operations.
- Qualifications: Experience in project management within a professional services environment is essential.
- Other info: Embrace a collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
This role plays a key part in enabling the Marketing & Business Development (BD) function to operate efficiently and at scale. Whilst owning and delivering their own projects, the role will work closely with the Head of Marketing Operations and the Senior CRM Technology Development Manager to support the other projects within the Marketing Technology & Operations team. You will help translate business needs into clearly scoped, well-governed projects, ensuring the right initiatives are prioritised and delivered effectively. This is a hands‑on role suited to someone who enjoys bringing structure to complexity and driving meaningful change across a professional services environment.
Key Responsibilities
- Project Management & Delivery
- Deliver a number of key Marketing Technology & Operations projects for the Business Development function, from initial scoping and design through to implementation.
- Manage project plans, timelines, risks, dependencies and stakeholder expectations to ensure successful outcomes.
- Balance pace with appropriate governance in a fast‑moving environment.
- Portfolio Management
- Support the development and maintenance of the infrastructure required to manage a broad portfolio of Marketing Technology & Operations initiatives.
- Create and maintain project boards, portfolio dashboards and reporting to provide clear visibility of progress, priorities and risks.
- Support prioritisation and capacity planning across the portfolio.
- Project Triage & Onboarding
- Act as a central point of contact for new Marketing Technology & Operations project requests.
- Work closely with internal stakeholders to understand business needs, challenges and objectives.
- Translate requirements into clearly defined scopes and, where appropriate, detailed requirements documentation for handover to development or delivery teams.
- Challenge and shape requests to ensure alignment with strategic priorities and available capacity.
- Stakeholder & Change Management
- Build strong relationships across Marketing & BD, IT, external suppliers and other business services teams.
- Facilitate workshops and discussions to support requirement gathering and decision‑making.
- Work with the wider team to support the successful adoption of new processes, tools and ways of working through effective change management.
About You
- Essential Skills & Experience
- Experience supporting or delivering projects within a law firm or similar professional services environment.
- Good understanding of Marketing & Business Development operations.
- Solid understanding of change management principles and how to embed change in a complex organisation.
- Ability to understand business context and present practical solutions in clear, accessible language.
- Highly organised, detail‑oriented and able to manage multiple competing priorities.
- Strong problem‑solving skills with a proactive, delivery‑focused mindset.
- Ability to build relationships, influence stakeholders and drive change across the business.
- A collaborative team player with a relentless passion for improving efficiency and ways of working.
- Desirable
- Experience working with CRM or marketing technology platforms.
- Familiarity with project management tools and delivery methodologies (Agile, waterfall or hybrid).
- Experience working with external suppliers or technology delivery partners.
- Formal project management qualification or equivalent practical experience.
What Success Looks Like
- Marketing Technology & Operations projects are consistently well‑scoped, prioritised and delivered effectively.
- Stakeholders have clear visibility of project status, risks and dependencies.
- Project intake, triage and portfolio management processes are embedded and consistently used.
What’s in it for you?
- Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
Marketing Operations Projects Manager in London employer: CMS UK
Contact Detail:
CMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Projects Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in marketing operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your project management skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed projects in the past. This will help them see you as the perfect fit for their team.
✨Tip Number 3
Be proactive! If you find a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know, they might have something in the pipeline just for you!
✨Tip Number 4
Stay organised and follow up! After interviews or networking events, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reinforce your interest in the role.
We think you need these skills to ace Marketing Operations Projects Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and marketing operations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've delivered!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can demonstrate a proactive, delivery-focused mindset, so share those success stories that show how you’ve driven meaningful change.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the job description. We appreciate clarity, especially when it comes to translating business needs into actionable projects!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CMS UK
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on in the past. Be ready to discuss how you scoped, managed, and delivered them, especially in a professional services environment. This will show your potential employer that you can bring structure to complexity.
✨Master Stakeholder Management
Prepare examples of how you've built relationships with stakeholders in previous roles. Think about times when you facilitated discussions or workshops to gather requirements. This will demonstrate your ability to influence and drive change across teams, which is crucial for this role.
✨Showcase Your Change Management Skills
Be ready to talk about your understanding of change management principles. Share specific instances where you've successfully embedded change in an organisation. This will highlight your proactive mindset and ability to manage multiple priorities effectively.
✨Familiarise Yourself with Tools and Methodologies
Brush up on any project management tools or methodologies you've used, like Agile or waterfall. If you have experience with CRM or marketing technology platforms, be sure to mention it. This knowledge will set you apart and show that you're well-prepared for the technical aspects of the role.
