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- Tasks: Lead the adoption of innovative Legal Tech tools and support colleagues in delivering exceptional client service.
- Company: Join CMS, a forward-thinking legal firm embracing technology for better outcomes.
- Benefits: Enjoy a competitive salary, flexible working, generous holidays, and private medical insurance.
- Why this job: Make a real impact in the legal field by driving tech innovation and enhancing client experiences.
- Qualifications: Experience in legal tech or product management; strong communication and organisational skills are essential.
- Other info: Dynamic role with opportunities for professional growth and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
Legal Tech Product Manager – CMS UK
Location: Greater London, England, United Kingdom
Seniority level: Mid‑Senior level
Employment type: Full‑time
Role Purpose
To work as part of the Legal Tech Team at CMS to support the adoption of our Legal Tech tools, spearheading our commitment to being a future‑facing firm using best‑practice tools to support our colleagues and better serve our clients. This includes working alongside other Legal Tech Product Managers, Solution Engineers and Legal Technologists, the wider Innovation team and Practice Groups.
Key internal relationships: Legal Tech, Innovation team, LOPM team, IT, Procurement and Infosec functions, Practice Groups.
Based: London, Glasgow or Edinburgh (travel to other CMS offices may be necessary).
Hours: Full time.
Duration: Permanent.
Responsibilities
Account management responsibilities working with customer success teams from our suppliers for one or more of our Legal Tech Tools. Responsibilities include:
- Define vision and SMART objectives for the Legal Tech Tool(s) they manage, identifying requirements needed to increase adoption and engagement.
- Ensure alignment with infosec policies.
- Develop and maintain process and procedure guides.
- Work with Senior Product Manager(s) on supplier negotiations, renewals and onboarding of new tools.
- Collaborate with the Legal Tech Delivery team to ensure the business receives the necessary support to effectively implement our Legal Tech Tools on their matters.
- Collate and analyse value metrics to articulate and quantify the value obtained through the adoption of the tools.
- Create and maintain a bank of case studies to showcase value of the tool to new users and communicate throughout the firm.
- Design and deliver training sessions and materials to support lawyers across the business on how to use Legal Tech products effectively and efficiently.
Legal Tech Liaison responsibilities aligned to one of our Practice Groups. Responsibilities include:
- Build Legal Tech presence within the Practice Group and stakeholder management.
- Understand use cases/work‑types of the Practice Group to design custom adoption activities aligned to their needs.
- Collaborate closely with the Practice Group to help them achieve their innovation strategy alongside the wider Innovation team.
- Lead Legal Tech training sessions for aligned Practice Groups.
- Host scoping meetings with people across the Practice Group to discuss application of legal tech on matter delivery alongside Legal Ops & Project Management team.
Client Facing Role includes:
- Client facing training sessions including e‑learning opportunities, webinars or roundtables.
- Responding to client requests for proposal (RFPs).
- Creation of Word documents or PowerPoint decks to outline Legal Tech & Innovation initiatives at CMS to support winning new work alongside the Business Development team.
- Attend client meetings alongside colleagues across the business, leading on discussion around Legal Tech at CMS.
Keep abreast of any market changes and new tools within the space, working with the wider Legal Tech Product Team to consider for testing and piloting internally.
Qualifications & Experience
- Experience as a practicing solicitor having used Legal Tech tools on matters would be favourable. Alternatively, product management experience with Legal Tech tools at a law firm.
- Experience working within an agile environment would be a plus.
- Effective management of senior stakeholders.
- Good organisational and prioritisation skills to manage mixed roles and busy workload.
- Experience with project management would be a plus.
- Strong meeting facilitation experience with senior stakeholders and clients.
- Experience with project scoping is a must.
- Strong communications skills are essential.
- Solution oriented, problem‑solver and self‑starter mindset.
- Able to adapt and navigate a disruptive and changeable market.
Benefits
We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:
- Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
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Legal Tech Product Manager employer: CMS UK
Contact Detail:
CMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Product Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at CMS or in the legal tech space on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or demo of a legal tech tool you love. This will not only showcase your knowledge but also your passion for the field during interviews.
✨Tip Number 3
Stay updated on industry trends! Follow legal tech blogs, podcasts, and news. Being able to discuss recent developments will impress interviewers and show you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CMS team!
We think you need these skills to ace Legal Tech Product Manager
Some tips for your application 🫡
Show Your Passion for Legal Tech: When you're writing your application, let your enthusiasm for legal tech shine through! Talk about any relevant experience you have and how it aligns with the role. We want to see that you’re not just ticking boxes but genuinely excited about the tools and innovations in the legal field.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Legal Tech Product Manager role. Highlight your experience with agile environments and stakeholder management, as these are key aspects we’re looking for. A tailored application shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end, making the process smoother for everyone involved.
How to prepare for a job interview at CMS UK
✨Know Your Legal Tech Tools
Make sure you’re well-versed in the legal tech tools mentioned in the job description. Be prepared to discuss how these tools can enhance productivity and client service. Practise demoing them, as showcasing your knowledge will impress the interviewers.
✨Showcase Your Stakeholder Management Skills
Since this role involves managing senior stakeholders, come ready with examples of how you've effectively communicated and collaborated with different teams. Highlight any successful projects where you’ve led discussions or facilitated meetings.
✨Prepare for Agile Discussions
Brush up on agile methodologies, as experience in an agile environment is a plus. Be ready to discuss how you’ve adapted to changes and managed backlogs in previous roles. This will show that you can thrive in a dynamic setting.
✨Demonstrate Your Training Abilities
Training sessions are a key part of this role, so think about how you would approach designing and delivering effective training materials. Prepare to share any past experiences where you’ve successfully trained others on new tools or processes.