At a Glance
- Tasks: Lead HR operations and administration, ensuring a seamless employee experience across the firm.
- Company: Join a dynamic organisation focused on innovative HR solutions and employee engagement.
- Benefits: Enjoy a competitive salary, flexible working, generous holidays, and private medical insurance.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Make a real impact by enhancing HR services and supporting colleagues throughout their journey.
- Qualifications: Experience in HR operations, team management, and a continuous improvement mindset required.
The predicted salary is between 49500 - 60500 £ per year.
HR Operations Manager
The HR Operations Manager leads the delivery of HR Administration and HR Operations services across CMS, ensuring services are delivered consistently, compliantly and in line with business priorities.
Working closely with HR Business Partnering teams and Centres of Excellence, you will help create a joined-up and responsive employee experience across the firm.
This role has responsibility for the HR Operations team and plays a key part in the effective management of HR systems, processes, data and third-party providers.
You will use insight, operational expertise and a continuous improvement mindset to enhance service delivery and support colleagues and managers throughout the employee lifecycle.
- What you’ll do
- Lead the delivery of HR Administration and HR Operations services across the firm, ensuring work is completed accurately, consistently and in line with policy and regulatory requirements.
- Oversee employee lifecycle administration and Workday processes, maintaining effective operational controls and high service standards.
- Manage, coach and develop the HR Operations team, fostering a collaborative and customer-focused approach.
- Partner with HR Business Partnering teams and Centres of Excellence to ensure services are aligned, integrated and responsive to business needs.
- Manage and optimise Workday and associated HR technologies to improve efficiency, data quality and user experience.
- Use HR data, reporting and metrics to assess service effectiveness, identify trends and inform improvements.
- Manage relationships with third-party providers, monitoring service levels and ensuring value and performance expectations are met.
- Lead continuous improvement initiatives, reviewing processes and implementing enhancements to increase efficiency, consistency and service quality.
- Support the development and maintenance of HR operational procedures, controls and governance frameworks.
- What you’ll bring
Essential
- Experience leading HR Administration and/or HR Operations services within a complex organisation.
- Strong knowledge of employee lifecycle administration, operational HR processes and service delivery standards.
- Experience managing, coaching and developing teams, including supporting colleagues through periods of change.
- Confidence using HR systems, data and insights to improve processes, enhance the colleague experience and monitor service performance.
- The ability to build effective working relationships across HR teams and wider stakeholder groups.
- A continuous improvement mindset and experience streamlining processes and services.
- Clear and pragmatic communication skills, with the ability to handle sensitive and confidential information appropriately.
Desirable
- It Would Be Beneficial If You Also Bring
- A CIPD qualification or equivalent HR operations, HR administration or service delivery experience.
- Experience using Workday or similar HR information systems.
- Experience managing third-party suppliers and service level agreements.
- Experience developing or maintaining HR standard operating procedures, controls or administration frameworks.
- Experience using HR metrics, reporting or dashboards to support decision-making and service improvement.
What’s in it for you?
Benefits
We want to reward you today and help you plan for tomorrow.
We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles.
To name a few, these include
- Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
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HR Operations Manager 12 month Fixed Term Contract employer: CMS UK
CMS UK is an excellent employer that fosters a collaborative and dynamic work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from continuous professional development opportunities, allowing them to enhance their skills in reward analysis and benchmarking within a supportive team environment. With a focus on innovation and employee well-being, CMS UK stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager 12 month Fixed Term Contract
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at CMS UK and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Operations Manager 12 month Fixed Term Contract
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at CMS UK. So, don’t be shy about laying it all out there!
How to prepare for a job interview at CMS UK
✨Showcase Your Adaptability
Given that this is a temporary HR role at CMS UK, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that CMS UK uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at CMS UK.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at CMS UK.
