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- Tasks: Prepare documents accurately and on time while ensuring client satisfaction.
- Company: Join a dynamic team in a fully remote role with a focus on professional growth.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and private medical insurance.
- Why this job: Make an impact by delivering high-quality services and building strong client relationships.
- Qualifications: 3 years of document production experience and excellent MS Office skills required.
- Other info: Embrace a culture of professionalism and continuous personal development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
We are looking for a Document Centre Specialist to join our Document Centre team. This is a fully remote role with opportunities to develop your professional experience.
Responsibilities
- Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices.
- To serve as a key client interface for CMS’s Document Centre services.
- Keen to be flexible and in possession of excellent MS Office skills.
- Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- At least 3 years\’ experience working within the document production field.
- Excellent communicator and be able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients.
- Develop and maintain relationships with team and key stakeholders.
- Ongoing personal development both soft and hard skill, plan for development where needed.
- Cover for workflow. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- Liaise effectively with Document Centre Manager as required.
- Reports to: Shift Team Lead.
- Hours of work: 17:00 – 01:00.
- Location: Homeworker.
About You
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:
- Excellent MS Office skills, including Word, PowerPoint and Excel.
- Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints.
- Must show initiative and good judgment and be able to work independently.
- Must have the ability to concentrate in an environment of multiple demands and distractions.
- Maintains exemplary attention to detail and a personal commitment to consistently producing high quality work.
- Must be able to maintain confidential information and work in a fast‑paced, dynamic and creative environment.
- Must engender a culture of professionalism, superior customer service, and accountability within the team.
- Able to work effectively with colleagues of all levels in an organisation.
- Seeks and responds positively to all forms of feedback (client/line manager/appraisal); learning from experience.
- Strongly self‑motivated; always adopts a \”can do\” approach; takes pride in work and the larger organisation.
- Demonstrates high level of personal and professional integrity.
- Develop an in‑depth knowledge firm\’s branding guidelines.
- Motivation to continually improve core software‑skills, to meet and accommodate the client\’s changing requirements.
- Excellent accuracy and close attention to detail and adhering to the companies best practice.
- Approachable, work well as a team and share best practice. The ability to work closely with clients of all levels, accept criticism, still smile and have a matter‑of‑fact approach.
- Flexible and adaptable – happy to change shifts/work overtime as required and willing to take on new challenges as they arise.
- Positive with a \”can do\” attitude, willing to problems solve where needed.
- Dependable and willing to go the extra mile where needed.
- Self‑motivated to ensure skills and technology familiarity and kept up to date.
- At least 3 years\’ previous document production experience in a professional service environment.
- Prior experience in a legal production environment with workflow management is an advantage.
- Excellent working knowledge of document production practices and technologies.
- Advanced technical knowledge.
What’s in it for you?
We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:
- Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
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Evening Document Centre Specialist employer: CMS UK
Contact Detail:
CMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Document Centre Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Document Centre Specialist role and ask if they can refer you or share any leads.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to document production. Make sure you can showcase your MS Office skills and your ability to handle multiple projects under pressure.
✨Tip Number 3
Showcase your flexibility and adaptability during interviews. Share examples of how you've successfully managed changing priorities or tight deadlines in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Evening Document Centre Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in document production. We want to see how your skills align with the role, so don’t hold back on showcasing your MS Office prowess!
Showcase Your Communication Skills: As a Document Centre Specialist, effective communication is key. Use your application to demonstrate how you've built strong client relationships in the past. We love seeing examples of your professional approach!
Highlight Your Attention to Detail: This role demands high accuracy and attention to detail. In your application, share specific instances where you’ve maintained quality under pressure. We’re looking for those who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at CMS UK
✨Know Your Documents
Before the interview, brush up on your document production knowledge. Familiarise yourself with common templates and brand guidelines relevant to the role. This will show that you understand the importance of accuracy and quality in document preparation.
✨Show Off Your MS Office Skills
Since excellent MS Office skills are a must, be prepared to discuss specific examples of how you've used Word, PowerPoint, and Excel in your previous roles. Maybe even mention a project where you had to multi-task and manage multiple documents simultaneously.
✨Demonstrate Client Communication Skills
Think of instances where you successfully built relationships with clients or handled difficult situations. Be ready to share these stories during the interview to highlight your ability to communicate effectively and maintain client satisfaction.
✨Emphasise Your Flexibility
This role requires adaptability, so come prepared to discuss how you've managed changing priorities or worked overtime in the past. Show that you're not just willing to take on new challenges but excited about them!
