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For Companies At a Glance
- Tasks: Prepare documents accurately and on time while ensuring client satisfaction.
- Company: Join CMS, a global law firm with a dynamic approach and a commitment to innovation.
- Benefits: Enjoy flexible working, competitive salary, generous holidays, and private medical insurance.
- Why this job: Be part of a supportive culture that values diversity and professional growth.
- Qualifications: 3+ years in document production; strong MS Office skills and attention to detail required.
- Other info: This is a fully remote role with opportunities for career development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
CMS UK Edinburgh, Scotland, United Kingdom
About The Role
We are looking for a Document Centre Specialist to join our Document Centre team. This is a fully remote role with opportunities to develop your professional experience.
Responsibilities
- Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices.
- Serve as a key client interface for CMS’s Document Centre services.
- Be flexible and possess excellent MS Office skills.
- Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- At least 3 years\’ experience working within the document production field.
- Excellent communicator, build effective client relationships based on trust, flexibility, and professional approach and be able to deal confidently with clients.
- Develop and maintain relationships with team and key stakeholders.
- Ongoing personal development in soft and hard skills, plan for development where needed.
- Cover for workflow, consistently deliver high quality services on time, with focus on responsiveness, client satisfaction, effective communication and service orientation.
- Liaise effectively with Document Centre Manager as required.
- Reports to: Shift Team Lead.
- Hours of work: 17:00 – 01:00.
- Location: Homeworker.
About You
- Excellent MS Office skills, including Word, PowerPoint and Excel.
- Ability to multi-task and oversee multiple projects at any given time, perform accurately under time pressures and constraints.
- Show initiative and good judgment, work independently.
- Ability to concentrate in an environment of multiple demands and distractions.
- Maintains exemplary attention to detail and personal commitment to consistently producing high quality work.
- Maintain confidential information and work in a fast‑paced, dynamic and creative environment.
- Engender a culture of professionalism, superior customer service, and accountability within the team.
- Work effectively with colleagues of all levels in an organization.
- Respond positively to all forms of feedback, learn from experience.
- Strong self‑motivation, adopt a \”can do\” approach; take pride in work and the organization.
- Demonstrate high level of personal and professional integrity.
- Develop in‑depth knowledge of firm’s branding guidelines.
- Motivate to continually improve core software skills to meet and accommodate client’s changing requirements.
- Excellent accuracy and attention to detail, adhere to company\’s best practice.
- Approachable, work well as a team, share best practice, work closely with clients of all levels, accept criticism, smile, matter‑of‑fact approach.
- Flexible and adaptable – happy to change shifts/work overtime as required and willing to take on new challenges as they arise.
- Positive with a can‑do attitude, willing to problem‑solve where needed.
- Dependable and willing to go the extra mile where needed.
- Self‑motivated to ensure skills and technology familiarity kept up to date.
- At least 3 years of previous document production experience in a professional service environment.
- Prior experience in a legal production environment with workflow management is an advantage.
- Excellent working knowledge of document production practices and technologies.
- Advanced technical knowledge.
Benefits
- Competitive basic salary (reviewed annually).
- Flexible, hybrid working policy.
- Generous bonus scheme.
- Up to 25 days holiday (rising to 28 days with service).
- Holiday exchange scheme.
- Private medical insurance.
- Enhanced parental leave.
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
For additional information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
Preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Position Details
- Seniority level: Mid‑Senior level.
- Employment type: Full‑time.
- Job function: Administrative.
- Industries: Law Practice.
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Evening Document Centre Specialist employer: CMS UK
Contact Detail:
CMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Document Centre Specialist
✨Tip Number 1
Familiarise yourself with CMS's values and culture. Understanding their commitment to diversity and inclusion can help you align your responses during interviews, showcasing how your own values resonate with theirs.
✨Tip Number 2
Brush up on your MS Office skills, particularly in Word, PowerPoint, and Excel. Consider taking a quick online course or tutorial to ensure you're confident in using these tools, as they are crucial for the Document Centre Specialist role.
✨Tip Number 3
Prepare examples of your previous document production experience, especially in a professional service environment. Be ready to discuss specific challenges you faced and how you overcame them, demonstrating your ability to work under pressure.
✨Tip Number 4
Network with current or former employees of CMS if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Evening Document Centre Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your document production experience, especially in a professional service or legal environment. Emphasise your MS Office skills and any relevant projects you've managed.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description, particularly your attention to detail and client service orientation.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in document preparation and production. Use metrics where possible to demonstrate your impact, such as the number of documents processed or improvements in efficiency.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no typos or grammatical errors, as this role requires a high level of accuracy and attention to detail.
How to prepare for a job interview at CMS UK
✨Showcase Your MS Office Skills
Since the role requires excellent MS Office skills, be prepared to discuss your experience with Word, PowerPoint, and Excel. You might even want to mention specific projects where you used these tools effectively.
✨Demonstrate Attention to Detail
Highlight your ability to maintain accuracy while managing multiple tasks. Share examples from your previous roles where your attention to detail made a significant impact on the quality of work.
✨Emphasise Client Communication
As a key client interface, effective communication is crucial. Prepare to discuss how you've successfully managed client relationships in the past and how you ensure client satisfaction.
✨Exhibit Flexibility and Initiative
The job requires a flexible approach and the ability to work independently. Be ready to provide examples of how you've adapted to changing circumstances or taken the initiative in previous roles.
