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- Tasks: Manage sea freight operations and ensure on-time delivery for various customers.
- Company: Established Freight Forwarding company with a strong customer service focus.
- Benefits: Competitive salary, on-site parking, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in sea freight export and excellent customer service skills required.
- Other info: Fast-paced environment with potential for cost-saving initiatives.
The predicted salary is between 20000 - 30000 £ per year.
Sea Freight Export Clerk
Location; Colnbrook, Heathrow
Parking on site
Salary £20,000-£30,000 depending on experience
Urgently recruiting for an experienced customer service driven Sea Freight Export Clerk to join an established Freight Forwarding company based in Colnbrook
Duties for the suitable Sea Freight Export Clerk;
- Operational day to day control of various customers.
· Manage LCL & FCL freight forwarding operations
· Ensuring transport activities are operated in accordance with internal and customer service requirements
· Ensure that financial job costing, invoicing and reporting for freight is carried out
· Adherence of freight forwarding operational margins
· On-time delivery of cargo in line with customer service requirements
· Demonstrate an ability to reduce transport cost and improve margins
· Problem solving and corrective actions as appropriate
· Formulate cost saving initiatives from freight and consolidation activity, based on supplier/customer agreement
· Obtain good knowledge of customs procedures and regime.
Requirements – Sea Freight Export Clerk
- Experience of Sea Freight Export
· Excellent customer service skills
· Experience of cost saving initiatives
- Professional telephone manner
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Sea Freight Export Clerk employer: CMS - Recruitment
Contact Detail:
CMS - Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Export Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs procedures and freight operations. We want you to be able to impress with your expertise and show that you're ready to tackle the challenges of the role.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've successfully handled issues in freight operations. This will help you stand out as a candidate who can think on their feet.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sea Freight Export Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sea freight export and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sea Freight Export Clerk role. Share specific examples of how you've managed freight operations or improved customer service in the past.
Showcase Problem-Solving Skills: Since problem-solving is key in this role, include examples in your application that demonstrate how you've tackled challenges in freight forwarding or customer service. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CMS - Recruitment
✨Know Your Sea Freight Basics
Before the interview, brush up on your knowledge of sea freight operations, especially LCL and FCL. Be ready to discuss how you’ve managed these processes in the past and any specific challenges you've faced.
✨Showcase Your Customer Service Skills
Since this role is customer service driven, prepare examples that highlight your excellent customer service skills. Think of situations where you went above and beyond for a client or resolved a tricky issue effectively.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can apply these skills to improve operational margins.
✨Understand Financial Job Costing
Familiarise yourself with financial job costing and invoicing related to freight forwarding. Be ready to explain how you’ve contributed to cost-saving initiatives in your previous positions and how you can bring that expertise to the new role.
